12 Day Classic Vietnam

From

$1249

Land Only

$2489*

Air & Land

12 Day Classic Vietnam

From

$1249

Land Only

$2489*

Air & Land


Video
Book Now!
Friends & family

Featured Hotels

(Hotels may vary based on departure day of the week)

Click a Date to Book Online

Click a Date to Book Online

2024 Dates & Prices Single Supplement: $400
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
Thu, Feb 29  (Sold Out) $1499 $2489*
Sat, Mar 02  (Sold Out) $1399 $2439*
Sun, Mar 03  (Sold Out) $1449 $2459*
Mon, Mar 04  (Sold Out) $1299 $2219*
Tue, Mar 05  (Sold Out) $1449 $2529*
Wed, Mar 06  (Sold Out) $1549 $2589*
Thu, Mar 07  (Sold Out) $1449 $2489*
Sat, Mar 09  (Sold Out) $1449 $2599*
Sun, Mar 10  (Sold Out) $1449 $2599*
Only 1 seat left! $1449 $2529*
Tue, Mar 12  (Sold Out) $1499 $2579*
Wed, Mar 13  (Sold Out) $1549 $2579*
$1299 $2489*
Sat, Mar 16  (Sold Out) $1449 $2569*
Mon, Mar 18  (Sold Out) $1399 $2519*
Only 1 seat left! $1499 $3019*
$1379 $3139*
$1449 $3289*
Mon, Mar 25  (Sold Out) $1499 $2489*
Tue, Mar 26  (Sold Out) $1349 $2979*
Wed, Mar 27  (Sold Out) $1379 $2469*
$1399 $3299*
Mon, Apr 01  (Sold Out) $1349 $2839*
Tue, Apr 02  (Sold Out) $1349 $2579*
Wed, Apr 03  (Sold Out) $1349 $2729*
Thu, Apr 04  (Sold Out) $1399 $2449*
Sat, Apr 06  (Sold Out) $1399 $2739*
Mon, Apr 08  (Sold Out) $1349 $2679*
Tue, Apr 09  (Sold Out) $1349 $2799*
Wed, Apr 10  (Sold Out) $1249 $2469*
Thu, Apr 11  (Sold Out) $1399 $2449*
Sat, Apr 13  (Sold Out) $1399 $2649*
$1249 $2579*
$1249 $2499*
Wed, Apr 24  (Sold Out) $1349 $2629*
$1349 $2549*
$1299 $2439*
$1349 $2689*
$1249 $2579*
$1349 $2819*
$1349 $2799*
$1399 $3399*
Only 1 seat left! $1399 $2859*

Not Included:
Optional tours and gratuities.


Additional Information:
Land only price does not include arrival/departure transfers, but does include flights Ho Chi Minh-Da Nang & Hue-Hanoi.

Passengers should select flights that arrive no later than 3 AM on Day 3.


Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.



Is This Trip Right for You?

This moderately paced program features some group touring highlights with ample time to participate in a variety of optional tours that are available, or to explore on your own. Most city to city transfers are via flight. There may be a couple of early mornings, dependent upon your group’s flight schedule. Some optional tours will require walking for extended periods of time, walking over uneven terrain. This is a Classic program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details




Escorted Package Includes

  • Flights Los Angeles-Ho Chi Minh, Hanoi-Los Angeles
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • All intra-flights: Ho Chi Minh-Da Nang & Hue-Hanoi
  • 10 nights First Class accommodations
    • 3 nights Ho Chi Minh
    • 2 nights Hoi An
    • 2 nights Hue
    • 1 night Halong Bay
    • 2 nights Hanoi
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 15 meals: 10 breakfasts, 1 lunch, 4 dinners
  • Sightseeing per itinerary in modern air-conditioned motor coach
  • Services of English-speaking tour manager throughout
  • Entrance fees per itinerary
  • Comfortable wireless earphones for enhanced touring
 

Special Features

  • Visit the Neo-Romanesque Notre Dame Cathedral and the magnificent Saigon Opera house in Ho Chi Minh City
  • Old City of Hoi An one of the most important trading ports in Southeast Asia in the 15th century
  • Tour the Imperial City and 19th century Citadel in Hue
  • View the thousands of limestone islands rising out of the sea during the Halong Bay Excursion
  • Museum of Ethnology and Water Puppet Show in Hanoi

Flights from the USA may arrive on DAY 3.

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This moderately paced program features some group touring highlights with ample time to participate in a variety of optional tours that are available, or to explore on your own. Most city to city transfers are via flight. There may be a couple of early mornings, dependent upon your group’s flight schedule. Some optional tours will require walking for extended periods of time, walking over uneven terrain. This is a Classic program. For more information, click here.

Friends & family
Book Now!
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Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.

DAY 1, Sunday - Depart for Vietnam
Depart for Vietnam

DAY 2, Monday - Arrive in Ho Chi Minh
Arrive in Ho Chi Minh (formerly Saigon), the largest city in Vietnam. Transfer to your hotel and enjoy the balance of the day at leisure
Overnight: Ho Chi Minh

DAY 3, Tuesday - Ho Chi Minh City Tour
Spend the morning at leisure or, join the optional half day tour to Cu Chi Tunnels. They were part of an underground tunnel network built by the Viet Cong to control a largely rural area near Saigon. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters, and other tunnels. In the afternoon, embark on a guided tour in Ho Chi Minh City, which includes the neo-Romanesque Notre Dame Cathedral, the Central Post Office with its French style architecture, City Hall, and the magnificent Saigon Opera House. From here, visit lively Ben Thanh Market - where an unbelievable assortment of wares and crafts are sold under one roof. Continue to Dong Khoi Street, a major shopping thoroughfare in the center of the city. Early in the evening, attend an orientation meeting with your Tour Manager at approximately 5:30 PM, followed by a light dinner at a local restaurant
Optional: Half Day Cu Chi Tunnels (AM)
Overnight: Ho Chi Minh
Meals: Breakfast, Dinner

DAY 4, Wednesday - Full Day in Ho Chi Minh
Today is at leisure to further explore the city on your own or, join the optional full day Mekong Delta River Tour. Today's journey into the Mekong Delta region will take you along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a visit to a coconut factory, handicraft workshop and honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank
Optional: Full Day Mekong Delta River Tour
Overnight: Ho Chi Minh
Meals: Breakfast

DAY 5, Thursday - Flight to Da Nang, Hoi An Walking Tour
Depart Ho Chi Minh on your flight to Da Nang, one of Vietnam's major ports, situated on the coast of the South China Sea. Travel south to the picturesque ancient town of Hoi An, where people still wear the "ao dais", Vietnam's traditional dress. The ancient town of Hoi An, a UNESCO World Heritage Site, was the most important trading port in Southeast Asia in the 15th century. Its ancient past is superbly preserved in an enchanting collection of temples, pagodas, shop houses and magnificent private homes in the town's Old Quarter. Walking tour of this artistic jewel, with its century's old architecture, includes the gorgeous Phuoc Kien Pagoda, the 400-year-old bright-red Japanese Covered Bridge, and the Ancient House. Afterward, continue to dinner at a local restaurant
Overnight: Hoi An
Meals: Breakfast, Dinner

DAY 6, Friday - Full Day in Hoi An
Spend a full day at leisure discovering all of the delights of Hoi An independently. Walk through the Old City, stopping at one of the city's many museums, or see artisans using age-old techniques to fashion a variety of crafts. Of special interest are the colorful and elaborate paper lanterns created by lantern artisans for which Hoi An is well known. Or, join the optional boat trip on the Thu Bon River visiting the Organic Village, including lunch. The boat trip begins at a local pier in the Old Town. You'll cruise down streams and past many fishing areas before arriving in Kim Bong village, home of traditional woodworking and boat building. Return to the mainland and drive to the Traque Organic Village for lunch. Here, you'll learn about the many vegetables and herbs organically grown to support the people of Hoi An. After a Vietnamese culinary lesson and tasting, return to Hoi An
Optional: Boat Trip on the Thu Bon River & Organic Village with Lunch
Overnight: Hoi An
Meals: Breakfast

DAY 7, Saturday - Travel to Hue, Hue Imperial City Tour
This morning, travel to Da Nang, with stunning views of bowl-shaped Da Nang Bay. Drive by Marble Mountain, a village well-known for its sophisticated handmade marble products. Journey over the towering mountains to Hue, home to a wealth of palaces, temples, libraries, and museums. Take an afternoon tour of this former Imperial capital, modeled after the Forbidden City in Beijing. Enter the Ngo Mon Gate, principal entrance to the Imperial Enclosure and the central passageway reserved for use by the Emperor. Continue to the Thai Hoa Palace with its spacious hallways and ornamental roof, the Halls of the Mandarins, the Nine Dynastic Urns, and the ruins of the Forbidden Purple City, once home to the royal family. Tonight, spend time at leisure to explore on your own or join the optional Cyclo Ride with Dinner at the Citadel. Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. Later arrive at a family run restaurant within the Citadel and savor a multi-course dinner replica of the Royal Feast
Optional: Cyclo Ride with Dinner at the Citadel
Overnight: Hue
Meals: Breakfast

DAY 8, Sunday - Full Day in Hue
Today is at leisure to explore Hue independently. Or, participate in the not-to-be-missed optional boat excursion on the gentle Perfume River, which explores the life along the banks of the ancient royal capital city. The river, with its shimmering blue color is dotted with a poetic landscape of boats, gardens, pagodas, towers and temples. The tour continues to the legendary Thien Mu Pagoda, on the north bank of the Perfume River, built in seven successive tiers. Then, a drive to the Tomb of Emperor Tu Duc, final resting place of Vietnam's longest reigning emperor and to Khai Dinh, the last monument of the Nguyen dynasty. Here, a vegetarian lunch will be prepared by Buddhist nuns of the Dong Thien Pagoda. Return to Hue
Optional: Perfume River Boat Trip and Lunch at Dong Thien Pagoda
Overnight: Hue
Meals: Breakfast

DAY 9, Monday - Flight to Hanoi, Sightseeing en route to Halong Bay
Depart Hue on the flight* to sparkling Hanoi, cultural center of the country. Upon arrival, travel overland and through the lush Vietnamese countryside to picturesque Halong Bay, considered one of Vietnam's most celebrated attractions. As you approach, you'll see thousands of limestone islands rising out of the sea creating a truly magical scene. Arrive at your hotel in Halong Bay for overnight
*On some departures, the flight Hue-Hanoi may be changed to depart from Da Nang-Hanoi. Details will be provided locally by your Tour Manager
Overnight: Halong Bay
Meals: Breakfast, Dinner

DAY 10, Tuesday - Cruise Halong Bay, Travel to Hanoi
Incredible views await you today! Halong Bay is considered one of the most breathtaking places on the planet, added to the list of UNESCO Heritage Sites and declared recently as one of the "New Seven Natural Wonders of the World". There are over 3000 islands in the emerald waters and over 1000 have their own names. Numbers of caves and grottos of all sizes and shapes are filled with small waterfalls, stalactites, and stalagmites. Sail on a traditional wooden boat on the tranquil bay with lunch served on board. Visit one of the caves. Afterward, drive to Hanoi, Vietnam's vibrant capital and check into your hotel. This city's history is tied to French colonialism - its architecture, cuisine and local culture still bear evidence of the French influence
Overnight: Hanoi
Meals: Breakfast, Lunch

DAY 11, Wednesday - Hanoi City Tour & Evening Water Puppet Show
Today, visit the Museum of Ethnology, center for the preservation and exhibition of cultural heritage for over 50 ethnic groups in Vietnam. In the evening, attend a performance of the world-famous Water Puppet Show, accompanied by a traditional Vietnamese orchestra and Cheo (a form of opera). The show depicts a series of ancient Vietnamese folktales, acted out by puppets over a pool of water. Tonight, savor dinner with your fellow travelers and Tour Manager as your journey to Vietnam ends with many lasting memories
Overnight: Hanoi
Meals: Breakfast, Dinner

DAY 12, Thursday - Depart Vietnam
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Monday - Depart for Vietnam
Depart for Vietnam

DAY 2, Tuesday - Arrive in Ho Chi Minh
Arrive in Ho Chi Minh (formerly Saigon), the largest city in Vietnam. Transfer to your hotel and enjoy the balance of the day at leisure
Overnight: Ho Chi Minh

DAY 3, Wednesday - Ho Chi Minh City Tour
Spend the morning at leisure or, join the optional half day tour to Cu Chi Tunnels. They were part of an underground tunnel network built by the Viet Cong to control a largely rural area near Saigon. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters, and other tunnels. In the afternoon, embark on a guided tour in Ho Chi Minh City, which includes the neo-Romanesque Notre Dame Cathedral, the Central Post Office with its French style architecture, City Hall, and the magnificent Saigon Opera House. From here, visit lively Ben Thanh Market - where an unbelievable assortment of wares and crafts are sold under one roof. Continue to Dong Khoi Street, a major shopping thoroughfare in the center of the city. Early in the evening, attend an orientation meeting with your Tour Manager at approximately 5:30 PM, followed by a light dinner at a local restaurant
Optional: Half Day Cu Chi Tunnels (AM)
Overnight: Ho Chi Minh
Meals: Breakfast, Dinner

DAY 4, Thursday - Full Day in Ho Chi Minh
Today is at leisure to further explore the city on your own or, join the optional full day Mekong Delta River Tour. Today's journey into the Mekong Delta region will take you along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a visit to a coconut factory, handicraft workshop and honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank
Optional: Full Day Mekong Delta River Tour
Overnight: Ho Chi Minh
Meals: Breakfast

DAY 5, Friday - Flight to Da Nang, Hoi An Walking Tour
Depart Ho Chi Minh on your flight to Da Nang, one of Vietnam's major ports, situated on the coast of the South China Sea. Travel south to the picturesque ancient town of Hoi An, where people still wear the "ao dais", Vietnam's traditional dress. The ancient town of Hoi An, a UNESCO World Heritage Site, was the most important trading port in Southeast Asia in the 15th century. Its ancient past is superbly preserved in an enchanting collection of temples, pagodas, shop houses and magnificent private homes in the town's Old Quarter. Walking tour of this artistic jewel, with its century's old architecture, includes the gorgeous Phuoc Kien Pagoda, the 400-year-old bright-red Japanese Covered Bridge, and the Ancient House. Afterward, continue to dinner at a local restaurant
Overnight: Hoi An
Meals: Breakfast, Dinner

DAY 6, Saturday - Full Day in Hoi An
Spend a full day at leisure discovering all of the delights of Hoi An independently. Walk through the Old City, stopping at one of the city's many museums, or see artisans using age-old techniques to fashion a variety of crafts. Of special interest are the colorful and elaborate paper lanterns created by lantern artisans for which Hoi An is well known. Or, join the optional boat trip on the Thu Bon River visiting the Organic Village, including lunch. The boat trip begins at a local pier in the Old Town. You'll cruise down streams and past many fishing areas before arriving in Kim Bong village, home of traditional woodworking and boat building. Return to the mainland and drive to the Traque Organic Village for lunch. Here, you'll learn about the many vegetables and herbs organically grown to support the people of Hoi An. After a Vietnamese culinary lesson and tasting, return to Hoi An
Optional: Boat Trip on the Thu Bon River & Organic Village with Lunch
Overnight: Hoi An
Meals: Breakfast

DAY 7, Sunday - Travel to Hue, Hue Imperial City Tour
This morning, travel to Da Nang, with stunning views of bowl-shaped Da Nang Bay. Drive by Marble Mountain, a village well-known for its sophisticated handmade marble products. Journey over the towering mountains to Hue, home to a wealth of palaces, temples, libraries, and museums. Take an afternoon tour of this former Imperial capital, modeled after the Forbidden City in Beijing. Enter the Ngo Mon Gate, principal entrance to the Imperial Enclosure and the central passageway reserved for use by the Emperor. Continue to the Thai Hoa Palace with its spacious hallways and ornamental roof, the Halls of the Mandarins, the Nine Dynastic Urns, and the ruins of the Forbidden Purple City, once home to the royal family. Tonight, spend time at leisure to explore on your own or join the optional Cyclo Ride with Dinner at the Citadel. Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. Later arrive at a family run restaurant within the Citadel and savor a multi-course dinner replica of the Royal Feast
Optional: Cyclo Ride with Dinner at the Citadel
Overnight: Hue
Meals: Breakfast

DAY 8, Monday - Full Day in Hue
Today is at leisure to explore Hue independently. Or, participate in the not-to-be-missed optional boat excursion on the gentle Perfume River, which explores the life along the banks of the ancient royal capital city. The river, with its shimmering blue color is dotted with a poetic landscape of boats, gardens, pagodas, towers and temples. The tour continues to the legendary Thien Mu Pagoda, on the north bank of the Perfume River, built in seven successive tiers. Then, a drive to the Tomb of Emperor Tu Duc, final resting place of Vietnam's longest reigning emperor and to Khai Dinh, the last monument of the Nguyen dynasty. Here, a vegetarian lunch will be prepared by Buddhist nuns of the Dong Thien Pagoda. Return to Hue
Optional: Perfume River Boat Trip and Lunch at Dong Thien Pagoda
Overnight: Hue
Meals: Breakfast

DAY 9, Tuesday - Flight to Hanoi, Sightseeing en route to Halong Bay
Depart Hue on the flight* to sparkling Hanoi, cultural center of the country. Upon arrival, travel overland and through the lush Vietnamese countryside to picturesque Halong Bay, considered one of Vietnam's most celebrated attractions. As you approach, you'll see thousands of limestone islands rising out of the sea creating a truly magical scene. Arrive at your hotel in Halong Bay for overnight
*On some departures, the flight Hue-Hanoi may be changed to depart from Da Nang-Hanoi. Details will be provided locally by your Tour Manager
Overnight: Halong Bay
Meals: Breakfast, Dinner

DAY 10, Wednesday - Cruise Halong Bay, Travel to Hanoi
Incredible views await you today! Halong Bay is considered one of the most breathtaking places on the planet, added to the list of UNESCO Heritage Sites and declared recently as one of the "New Seven Natural Wonders of the World". There are over 3000 islands in the emerald waters and over 1000 have their own names. Numbers of caves and grottos of all sizes and shapes are filled with small waterfalls, stalactites, and stalagmites. Sail on a traditional wooden boat on the tranquil bay with lunch served on board. Visit one of the caves. Afterward, drive to Hanoi, Vietnam's vibrant capital and check into your hotel. This city's history is tied to French colonialism - its architecture, cuisine and local culture still bear evidence of the French influence
Overnight: Hanoi
Meals: Breakfast, Lunch

DAY 11, Thursday - Hanoi City Tour & Evening Water Puppet Show
Today, visit the Museum of Ethnology, center for the preservation and exhibition of cultural heritage for over 50 ethnic groups in Vietnam. In the evening, attend a performance of the world-famous Water Puppet Show, accompanied by a traditional Vietnamese orchestra and Cheo (a form of opera). The show depicts a series of ancient Vietnamese folktales, acted out by puppets over a pool of water. Tonight, savor dinner with your fellow travelers and Tour Manager as your journey to Vietnam ends with many lasting memories
Overnight: Hanoi
Meals: Breakfast, Dinner

DAY 12, Friday - Depart Vietnam
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Tuesday - Depart for Vietnam
Depart for Vietnam

DAY 2, Wednesday - Arrive in Ho Chi Minh
Arrive in Ho Chi Minh (formerly Saigon), the largest city in Vietnam. Transfer to your hotel and enjoy the balance of the day at leisure
Overnight: Ho Chi Minh

DAY 3, Thursday - Ho Chi Minh City Tour
Spend the morning at leisure or, join the optional half day tour to Cu Chi Tunnels. They were part of an underground tunnel network built by the Viet Cong to control a largely rural area near Saigon. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters, and other tunnels. In the afternoon, embark on a guided tour in Ho Chi Minh City, which includes the neo-Romanesque Notre Dame Cathedral, the Central Post Office with its French style architecture, City Hall, and the magnificent Saigon Opera House. From here, visit lively Ben Thanh Market - where an unbelievable assortment of wares and crafts are sold under one roof. Continue to Dong Khoi Street, a major shopping thoroughfare in the center of the city. Early in the evening, attend an orientation meeting with your Tour Manager at approximately 5:30 PM, followed by a light dinner at a local restaurant
Optional: Half Day Cu Chi Tunnels (AM)
Overnight: Ho Chi Minh
Meals: Breakfast, Dinner

DAY 4, Friday - Full Day in Ho Chi Minh
Today is at leisure to further explore the city on your own or, join the optional full day Mekong Delta River Tour. Today's journey into the Mekong Delta region will take you along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a visit to a coconut factory, handicraft workshop and honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank
Optional: Full Day Mekong Delta River Tour
Overnight: Ho Chi Minh
Meals: Breakfast

DAY 5, Saturday - Flight to Da Nang, Hoi An Walking Tour
Depart Ho Chi Minh on your flight to Da Nang, one of Vietnam's major ports, situated on the coast of the South China Sea. Travel south to the picturesque ancient town of Hoi An, where people still wear the "ao dais", Vietnam's traditional dress. The ancient town of Hoi An, a UNESCO World Heritage Site, was the most important trading port in Southeast Asia in the 15th century. Its ancient past is superbly preserved in an enchanting collection of temples, pagodas, shop houses and magnificent private homes in the town's Old Quarter. Walking tour of this artistic jewel, with its century's old architecture, includes the gorgeous Phuoc Kien Pagoda, the 400-year-old bright-red Japanese Covered Bridge, and the Ancient House. Afterward, continue to dinner at a local restaurant
Overnight: Hoi An
Meals: Breakfast, Dinner

DAY 6, Sunday - Full Day in Hoi An
Spend a full day at leisure discovering all of the delights of Hoi An independently. Walk through the Old City, stopping at one of the city's many museums, or see artisans using age-old techniques to fashion a variety of crafts. Of special interest are the colorful and elaborate paper lanterns created by lantern artisans for which Hoi An is well known. Or, join the optional boat trip on the Thu Bon River visiting the Organic Village, including lunch. The boat trip begins at a local pier in the Old Town. You'll cruise down streams and past many fishing areas before arriving in Kim Bong village, home of traditional woodworking and boat building. Return to the mainland and drive to the Traque Organic Village for lunch. Here, you'll learn about the many vegetables and herbs organically grown to support the people of Hoi An. After a Vietnamese culinary lesson and tasting, return to Hoi An
Optional: Boat Trip on the Thu Bon River & Organic Village with Lunch
Overnight: Hoi An
Meals: Breakfast

DAY 7, Monday - Travel to Hue, Hue Imperial City Tour
This morning, travel to Da Nang, with stunning views of bowl-shaped Da Nang Bay. Drive by Marble Mountain, a village well-known for its sophisticated handmade marble products. Journey over the towering mountains to Hue, home to a wealth of palaces, temples, libraries, and museums. Take an afternoon tour of this former Imperial capital, modeled after the Forbidden City in Beijing. Enter the Ngo Mon Gate, principal entrance to the Imperial Enclosure and the central passageway reserved for use by the Emperor. Continue to the Thai Hoa Palace with its spacious hallways and ornamental roof, the Halls of the Mandarins, the Nine Dynastic Urns, and the ruins of the Forbidden Purple City, once home to the royal family. Tonight, spend time at leisure to explore on your own or join the optional Cyclo Ride with Dinner at the Citadel. Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. Later arrive at a family run restaurant within the Citadel and savor a multi-course dinner replica of the Royal Feast
Optional: Cyclo Ride with Dinner at the Citadel
Overnight: Hue
Meals: Breakfast

DAY 8, Tuesday - Full Day in Hue
Today is at leisure to explore Hue independently. Or, participate in the not-to-be-missed optional boat excursion on the gentle Perfume River, which explores the life along the banks of the ancient royal capital city. The river, with its shimmering blue color is dotted with a poetic landscape of boats, gardens, pagodas, towers and temples. The tour continues to the legendary Thien Mu Pagoda, on the north bank of the Perfume River, built in seven successive tiers. Then, a drive to the Tomb of Emperor Tu Duc, final resting place of Vietnam's longest reigning emperor and to Khai Dinh, the last monument of the Nguyen dynasty. Here, a vegetarian lunch will be prepared by Buddhist nuns of the Dong Thien Pagoda. Return to Hue
Optional: Perfume River Boat Trip and Lunch at Dong Thien Pagoda
Overnight: Hue
Meals: Breakfast

DAY 9, Wednesday - Flight to Hanoi, Sightseeing en route to Halong Bay
Depart Hue on the flight* to sparkling Hanoi, cultural center of the country. Upon arrival, travel overland and through the lush Vietnamese countryside to picturesque Halong Bay, considered one of Vietnam's most celebrated attractions. As you approach, you'll see thousands of limestone islands rising out of the sea creating a truly magical scene. Arrive at your hotel in Halong Bay for overnight
*On some departures, the flight Hue-Hanoi may be changed to depart from Da Nang-Hanoi. Details will be provided locally by your Tour Manager
Overnight: Halong Bay
Meals: Breakfast, Dinner

DAY 10, Thursday - Cruise Halong Bay, Travel to Hanoi
Incredible views await you today! Halong Bay is considered one of the most breathtaking places on the planet, added to the list of UNESCO Heritage Sites and declared recently as one of the "New Seven Natural Wonders of the World". There are over 3000 islands in the emerald waters and over 1000 have their own names. Numbers of caves and grottos of all sizes and shapes are filled with small waterfalls, stalactites, and stalagmites. Sail on a traditional wooden boat on the tranquil bay with lunch served on board. Visit one of the caves. Afterward, drive to Hanoi, Vietnam's vibrant capital and check into your hotel. This city's history is tied to French colonialism - its architecture, cuisine and local culture still bear evidence of the French influence
Overnight: Hanoi
Meals: Breakfast, Lunch

DAY 11, Friday - Hanoi City Tour & Evening Water Puppet Show
Today, visit the Museum of Ethnology, center for the preservation and exhibition of cultural heritage for over 50 ethnic groups in Vietnam. In the evening, attend a performance of the world-famous Water Puppet Show, accompanied by a traditional Vietnamese orchestra and Cheo (a form of opera). The show depicts a series of ancient Vietnamese folktales, acted out by puppets over a pool of water. Tonight, savor dinner with your fellow travelers and Tour Manager as your journey to Vietnam ends with many lasting memories
Overnight: Hanoi
Meals: Breakfast, Dinner

DAY 12, Saturday - Depart Vietnam
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Wednesday - Depart for Vietnam
Depart for Vietnam

DAY 2, Thursday - Arrive in Ho Chi Minh
Arrive in Ho Chi Minh (formerly Saigon), the largest city in Vietnam. Transfer to your hotel and enjoy the balance of the day at leisure
Overnight: Ho Chi Minh

DAY 3, Friday - Ho Chi Minh City Tour
Spend the morning at leisure or, join the optional half day tour to Cu Chi Tunnels. They were part of an underground tunnel network built by the Viet Cong to control a largely rural area near Saigon. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters, and other tunnels. In the afternoon, embark on a guided tour in Ho Chi Minh City, which includes the neo-Romanesque Notre Dame Cathedral, the Central Post Office with its French style architecture, City Hall, and the magnificent Saigon Opera House. From here, visit lively Ben Thanh Market - where an unbelievable assortment of wares and crafts are sold under one roof. Continue to Dong Khoi Street, a major shopping thoroughfare in the center of the city. Early in the evening, attend an orientation meeting with your Tour Manager at approximately 5:30 PM, followed by a light dinner at a local restaurant
Optional: Half Day Cu Chi Tunnels (AM)
Overnight: Ho Chi Minh
Meals: Breakfast, Dinner

DAY 4, Saturday - Full Day in Ho Chi Minh
Today is at leisure to further explore the city on your own or, join the optional full day Mekong Delta River Tour. Today's journey into the Mekong Delta region will take you along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a visit to a coconut factory, handicraft workshop and honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank
Optional: Full Day Mekong Delta River Tour
Overnight: Ho Chi Minh
Meals: Breakfast

DAY 5, Sunday - Flight to Da Nang, Hoi An Walking Tour
Depart Ho Chi Minh on your flight to Da Nang, one of Vietnam's major ports, situated on the coast of the South China Sea. Travel south to the picturesque ancient town of Hoi An, where people still wear the "ao dais", Vietnam's traditional dress. The ancient town of Hoi An, a UNESCO World Heritage Site, was the most important trading port in Southeast Asia in the 15th century. Its ancient past is superbly preserved in an enchanting collection of temples, pagodas, shop houses and magnificent private homes in the town's Old Quarter. Walking tour of this artistic jewel, with its century's old architecture, includes the gorgeous Phuoc Kien Pagoda, the 400-year-old bright-red Japanese Covered Bridge, and the Ancient House. Afterward, continue to dinner at a local restaurant
Overnight: Hoi An
Meals: Breakfast, Dinner

DAY 6, Monday - Full Day in Hoi An
Spend a full day at leisure discovering all of the delights of Hoi An independently. Walk through the Old City, stopping at one of the city's many museums, or see artisans using age-old techniques to fashion a variety of crafts. Of special interest are the colorful and elaborate paper lanterns created by lantern artisans for which Hoi An is well known. Or, join the optional boat trip on the Thu Bon River visiting the Organic Village, including lunch. The boat trip begins at a local pier in the Old Town. You'll cruise down streams and past many fishing areas before arriving in Kim Bong village, home of traditional woodworking and boat building. Return to the mainland and drive to the Traque Organic Village for lunch. Here, you'll learn about the many vegetables and herbs organically grown to support the people of Hoi An. After a Vietnamese culinary lesson and tasting, return to Hoi An
Optional: Boat Trip on the Thu Bon River & Organic Village with Lunch
Overnight: Hoi An
Meals: Breakfast

DAY 7, Tuesday - Travel to Hue, Hue Imperial City Tour
This morning, travel to Da Nang, with stunning views of bowl-shaped Da Nang Bay. Drive by Marble Mountain, a village well-known for its sophisticated handmade marble products. Journey over the towering mountains to Hue, home to a wealth of palaces, temples, libraries, and museums. Take an afternoon tour of this former Imperial capital, modeled after the Forbidden City in Beijing. Enter the Ngo Mon Gate, principal entrance to the Imperial Enclosure and the central passageway reserved for use by the Emperor. Continue to the Thai Hoa Palace with its spacious hallways and ornamental roof, the Halls of the Mandarins, the Nine Dynastic Urns, and the ruins of the Forbidden Purple City, once home to the royal family. Tonight, spend time at leisure to explore on your own or join the optional Cyclo Ride with Dinner at the Citadel. Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. Later arrive at a family run restaurant within the Citadel and savor a multi-course dinner replica of the Royal Feast
Optional: Cyclo Ride with Dinner at the Citadel
Overnight: Hue
Meals: Breakfast

DAY 8, Wednesday - Full Day in Hue
Today is at leisure to explore Hue independently. Or, participate in the not-to-be-missed optional boat excursion on the gentle Perfume River, which explores the life along the banks of the ancient royal capital city. The river, with its shimmering blue color is dotted with a poetic landscape of boats, gardens, pagodas, towers and temples. The tour continues to the legendary Thien Mu Pagoda, on the north bank of the Perfume River, built in seven successive tiers. Then, a drive to the Tomb of Emperor Tu Duc, final resting place of Vietnam's longest reigning emperor and to Khai Dinh, the last monument of the Nguyen dynasty. Here, a vegetarian lunch will be prepared by Buddhist nuns of the Dong Thien Pagoda. Return to Hue
Optional: Perfume River Boat Trip and Lunch at Dong Thien Pagoda
Overnight: Hue
Meals: Breakfast

DAY 9, Thursday - Flight to Hanoi, Sightseeing en route to Halong Bay
Depart Hue on the flight* to sparkling Hanoi, cultural center of the country. Upon arrival, travel overland and through the lush Vietnamese countryside to picturesque Halong Bay, considered one of Vietnam's most celebrated attractions. As you approach, you'll see thousands of limestone islands rising out of the sea creating a truly magical scene. Arrive at your hotel in Halong Bay for overnight
*On some departures, the flight Hue-Hanoi may be changed to depart from Da Nang-Hanoi. Details will be provided locally by your Tour Manager
Overnight: Halong Bay
Meals: Breakfast, Dinner

DAY 10, Friday - Cruise Halong Bay, Travel to Hanoi
Incredible views await you today! Halong Bay is considered one of the most breathtaking places on the planet, added to the list of UNESCO Heritage Sites and declared recently as one of the "New Seven Natural Wonders of the World". There are over 3000 islands in the emerald waters and over 1000 have their own names. Numbers of caves and grottos of all sizes and shapes are filled with small waterfalls, stalactites, and stalagmites. Sail on a traditional wooden boat on the tranquil bay with lunch served on board. Visit one of the caves. Afterward, drive to Hanoi, Vietnam's vibrant capital and check into your hotel. This city's history is tied to French colonialism - its architecture, cuisine and local culture still bear evidence of the French influence
Overnight: Hanoi
Meals: Breakfast, Lunch

DAY 11, Saturday - Hanoi City Tour & Evening Water Puppet Show
Today, visit the Museum of Ethnology, center for the preservation and exhibition of cultural heritage for over 50 ethnic groups in Vietnam. In the evening, attend a performance of the world-famous Water Puppet Show, accompanied by a traditional Vietnamese orchestra and Cheo (a form of opera). The show depicts a series of ancient Vietnamese folktales, acted out by puppets over a pool of water. Tonight, savor dinner with your fellow travelers and Tour Manager as your journey to Vietnam ends with many lasting memories
Overnight: Hanoi
Meals: Breakfast, Dinner

DAY 12, Sunday - Depart Vietnam
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Thursday - Depart for Vietnam
Depart for Vietnam

DAY 2, Friday - Arrive in Ho Chi Minh
Arrive in Ho Chi Minh (formerly Saigon), the largest city in Vietnam. Transfer to your hotel and enjoy the balance of the day at leisure
Overnight: Ho Chi Minh

DAY 3, Saturday - Ho Chi Minh City Tour
Spend the morning at leisure or, join the optional half day tour to Cu Chi Tunnels. They were part of an underground tunnel network built by the Viet Cong to control a largely rural area near Saigon. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters, and other tunnels. In the afternoon, embark on a guided tour in Ho Chi Minh City, which includes the neo-Romanesque Notre Dame Cathedral, the Central Post Office with its French style architecture, City Hall, and the magnificent Saigon Opera House. From here, visit lively Ben Thanh Market - where an unbelievable assortment of wares and crafts are sold under one roof. Continue to Dong Khoi Street, a major shopping thoroughfare in the center of the city. Early in the evening, attend an orientation meeting with your Tour Manager at approximately 5:30 PM, followed by a light dinner at a local restaurant
Optional: Half Day Cu Chi Tunnels (AM)
Overnight: Ho Chi Minh
Meals: Breakfast, Dinner

DAY 4, Sunday - Full Day in Ho Chi Minh
Today is at leisure to further explore the city on your own or, join the optional full day Mekong Delta River Tour. Today's journey into the Mekong Delta region will take you along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a visit to a coconut factory, handicraft workshop and honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank
Optional: Full Day Mekong Delta River Tour
Overnight: Ho Chi Minh
Meals: Breakfast

DAY 5, Monday - Flight to Da Nang, Hoi An Walking Tour
Depart Ho Chi Minh on your flight to Da Nang, one of Vietnam's major ports, situated on the coast of the South China Sea. Travel south to the picturesque ancient town of Hoi An, where people still wear the "ao dais", Vietnam's traditional dress. The ancient town of Hoi An, a UNESCO World Heritage Site, was the most important trading port in Southeast Asia in the 15th century. Its ancient past is superbly preserved in an enchanting collection of temples, pagodas, shop houses and magnificent private homes in the town's Old Quarter. Walking tour of this artistic jewel, with its century's old architecture, includes the gorgeous Phuoc Kien Pagoda, the 400-year-old bright-red Japanese Covered Bridge, and the Ancient House. Afterward, continue to dinner at a local restaurant
Overnight: Hoi An
Meals: Breakfast, Dinner

DAY 6, Tuesday - Full Day in Hoi An
Spend a full day at leisure discovering all of the delights of Hoi An independently. Walk through the Old City, stopping at one of the city's many museums, or see artisans using age-old techniques to fashion a variety of crafts. Of special interest are the colorful and elaborate paper lanterns created by lantern artisans for which Hoi An is well known. Or, join the optional boat trip on the Thu Bon River visiting the Organic Village, including lunch. The boat trip begins at a local pier in the Old Town. You'll cruise down streams and past many fishing areas before arriving in Kim Bong village, home of traditional woodworking and boat building. Return to the mainland and drive to the Traque Organic Village for lunch. Here, you'll learn about the many vegetables and herbs organically grown to support the people of Hoi An. After a Vietnamese culinary lesson and tasting, return to Hoi An
Optional: Boat Trip on the Thu Bon River & Organic Village with Lunch
Overnight: Hoi An
Meals: Breakfast

DAY 7, Wednesday - Travel to Hue, Hue Imperial City Tour
This morning, travel to Da Nang, with stunning views of bowl-shaped Da Nang Bay. Drive by Marble Mountain, a village well-known for its sophisticated handmade marble products. Journey over the towering mountains to Hue, home to a wealth of palaces, temples, libraries, and museums. Take an afternoon tour of this former Imperial capital, modeled after the Forbidden City in Beijing. Enter the Ngo Mon Gate, principal entrance to the Imperial Enclosure and the central passageway reserved for use by the Emperor. Continue to the Thai Hoa Palace with its spacious hallways and ornamental roof, the Halls of the Mandarins, the Nine Dynastic Urns, and the ruins of the Forbidden Purple City, once home to the royal family. Tonight, spend time at leisure to explore on your own or join the optional Cyclo Ride with Dinner at the Citadel. Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. Later arrive at a family run restaurant within the Citadel and savor a multi-course dinner replica of the Royal Feast
Optional: Cyclo Ride with Dinner at the Citadel
Overnight: Hue
Meals: Breakfast

DAY 8, Thursday - Full Day in Hue
Today is at leisure to explore Hue independently. Or, participate in the not-to-be-missed optional boat excursion on the gentle Perfume River, which explores the life along the banks of the ancient royal capital city. The river, with its shimmering blue color is dotted with a poetic landscape of boats, gardens, pagodas, towers and temples. The tour continues to the legendary Thien Mu Pagoda, on the north bank of the Perfume River, built in seven successive tiers. Then, a drive to the Tomb of Emperor Tu Duc, final resting place of Vietnam's longest reigning emperor and to Khai Dinh, the last monument of the Nguyen dynasty. Here, a vegetarian lunch will be prepared by Buddhist nuns of the Dong Thien Pagoda. Return to Hue
Optional: Perfume River Boat Trip and Lunch at Dong Thien Pagoda
Overnight: Hue
Meals: Breakfast

DAY 9, Friday - Flight to Hanoi, Sightseeing en route to Halong Bay
Depart Hue on the flight* to sparkling Hanoi, cultural center of the country. Upon arrival, travel overland and through the lush Vietnamese countryside to picturesque Halong Bay, considered one of Vietnam's most celebrated attractions. As you approach, you'll see thousands of limestone islands rising out of the sea creating a truly magical scene. Arrive at your hotel in Halong Bay for overnight
*On some departures, the flight Hue-Hanoi may be changed to depart from Da Nang-Hanoi. Details will be provided locally by your Tour Manager
Overnight: Halong Bay
Meals: Breakfast, Dinner

DAY 10, Saturday - Cruise Halong Bay, Travel to Hanoi
Incredible views await you today! Halong Bay is considered one of the most breathtaking places on the planet, added to the list of UNESCO Heritage Sites and declared recently as one of the "New Seven Natural Wonders of the World". There are over 3000 islands in the emerald waters and over 1000 have their own names. Numbers of caves and grottos of all sizes and shapes are filled with small waterfalls, stalactites, and stalagmites. Sail on a traditional wooden boat on the tranquil bay with lunch served on board. Visit one of the caves. Afterward, drive to Hanoi, Vietnam's vibrant capital and check into your hotel. This city's history is tied to French colonialism - its architecture, cuisine and local culture still bear evidence of the French influence
Overnight: Hanoi
Meals: Breakfast, Lunch

DAY 11, Sunday - Hanoi City Tour & Evening Water Puppet Show
Today, visit the Museum of Ethnology, center for the preservation and exhibition of cultural heritage for over 50 ethnic groups in Vietnam. In the evening, attend a performance of the world-famous Water Puppet Show, accompanied by a traditional Vietnamese orchestra and Cheo (a form of opera). The show depicts a series of ancient Vietnamese folktales, acted out by puppets over a pool of water. Tonight, savor dinner with your fellow travelers and Tour Manager as your journey to Vietnam ends with many lasting memories
Overnight: Hanoi
Meals: Breakfast, Dinner

DAY 12, Monday - Depart Vietnam
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Saturday - Depart for Vietnam
Depart for Vietnam

DAY 2, Sunday - Arrive in Ho Chi Minh
Arrive in Ho Chi Minh (formerly Saigon), the largest city in Vietnam. Transfer to your hotel and enjoy the balance of the day at leisure
Overnight: Ho Chi Minh

DAY 3, Monday - Ho Chi Minh City Tour
Spend the morning at leisure or, join the optional half day tour to Cu Chi Tunnels. They were part of an underground tunnel network built by the Viet Cong to control a largely rural area near Saigon. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters, and other tunnels. In the afternoon, embark on a guided tour in Ho Chi Minh City, which includes the neo-Romanesque Notre Dame Cathedral, the Central Post Office with its French style architecture, City Hall, and the magnificent Saigon Opera House. From here, visit lively Ben Thanh Market - where an unbelievable assortment of wares and crafts are sold under one roof. Continue to Dong Khoi Street, a major shopping thoroughfare in the center of the city. Early in the evening, attend an orientation meeting with your Tour Manager at approximately 5:30 PM, followed by a light dinner at a local restaurant
Optional: Half Day Cu Chi Tunnels (AM)
Overnight: Ho Chi Minh
Meals: Breakfast, Dinner

DAY 4, Tuesday - Full Day in Ho Chi Minh
Today is at leisure to further explore the city on your own or, join the optional full day Mekong Delta River Tour. Today's journey into the Mekong Delta region will take you along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a visit to a coconut factory, handicraft workshop and honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank
Optional: Full Day Mekong Delta River Tour
Overnight: Ho Chi Minh
Meals: Breakfast

DAY 5, Wednesday - Flight to Da Nang, Hoi An Walking Tour
Depart Ho Chi Minh on your flight to Da Nang, one of Vietnam's major ports, situated on the coast of the South China Sea. Travel south to the picturesque ancient town of Hoi An, where people still wear the "ao dais", Vietnam's traditional dress. The ancient town of Hoi An, a UNESCO World Heritage Site, was the most important trading port in Southeast Asia in the 15th century. Its ancient past is superbly preserved in an enchanting collection of temples, pagodas, shop houses and magnificent private homes in the town's Old Quarter. Walking tour of this artistic jewel, with its century's old architecture, includes the gorgeous Phuoc Kien Pagoda, the 400-year-old bright-red Japanese Covered Bridge, and the Ancient House. Afterward, continue to dinner at a local restaurant
Overnight: Hoi An
Meals: Breakfast, Dinner

DAY 6, Thursday - Full Day in Hoi An
Spend a full day at leisure discovering all of the delights of Hoi An independently. Walk through the Old City, stopping at one of the city's many museums, or see artisans using age-old techniques to fashion a variety of crafts. Of special interest are the colorful and elaborate paper lanterns created by lantern artisans for which Hoi An is well known. Or, join the optional boat trip on the Thu Bon River visiting the Organic Village, including lunch. The boat trip begins at a local pier in the Old Town. You'll cruise down streams and past many fishing areas before arriving in Kim Bong village, home of traditional woodworking and boat building. Return to the mainland and drive to the Traque Organic Village for lunch. Here, you'll learn about the many vegetables and herbs organically grown to support the people of Hoi An. After a Vietnamese culinary lesson and tasting, return to Hoi An
Optional: Boat Trip on the Thu Bon River & Organic Village with Lunch
Overnight: Hoi An
Meals: Breakfast

DAY 7, Friday - Travel to Hue, Hue Imperial City Tour
This morning, travel to Da Nang, with stunning views of bowl-shaped Da Nang Bay. Drive by Marble Mountain, a village well-known for its sophisticated handmade marble products. Journey over the towering mountains to Hue, home to a wealth of palaces, temples, libraries, and museums. Take an afternoon tour of this former Imperial capital, modeled after the Forbidden City in Beijing. Enter the Ngo Mon Gate, principal entrance to the Imperial Enclosure and the central passageway reserved for use by the Emperor. Continue to the Thai Hoa Palace with its spacious hallways and ornamental roof, the Halls of the Mandarins, the Nine Dynastic Urns, and the ruins of the Forbidden Purple City, once home to the royal family. Tonight, spend time at leisure to explore on your own or join the optional Cyclo Ride with Dinner at the Citadel. Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. Later arrive at a family run restaurant within the Citadel and savor a multi-course dinner replica of the Royal Feast
Optional: Cyclo Ride with Dinner at the Citadel
Overnight: Hue
Meals: Breakfast

DAY 8, Saturday - Full Day in Hue
Today is at leisure to explore Hue independently. Or, participate in the not-to-be-missed optional boat excursion on the gentle Perfume River, which explores the life along the banks of the ancient royal capital city. The river, with its shimmering blue color is dotted with a poetic landscape of boats, gardens, pagodas, towers and temples. The tour continues to the legendary Thien Mu Pagoda, on the north bank of the Perfume River, built in seven successive tiers. Then, a drive to the Tomb of Emperor Tu Duc, final resting place of Vietnam's longest reigning emperor and to Khai Dinh, the last monument of the Nguyen dynasty. Here, a vegetarian lunch will be prepared by Buddhist nuns of the Dong Thien Pagoda. Return to Hue
Optional: Perfume River Boat Trip and Lunch at Dong Thien Pagoda
Overnight: Hue
Meals: Breakfast

DAY 9, Sunday - Flight to Hanoi, Sightseeing en route to Halong Bay
Depart Hue on the flight* to sparkling Hanoi, cultural center of the country. Upon arrival, travel overland and through the lush Vietnamese countryside to picturesque Halong Bay, considered one of Vietnam's most celebrated attractions. As you approach, you'll see thousands of limestone islands rising out of the sea creating a truly magical scene. Arrive at your hotel in Halong Bay for overnight
*On some departures, the flight Hue-Hanoi may be changed to depart from Da Nang-Hanoi. Details will be provided locally by your Tour Manager
Overnight: Halong Bay
Meals: Breakfast, Dinner

DAY 10, Monday - Cruise Halong Bay, Travel to Hanoi
Incredible views await you today! Halong Bay is considered one of the most breathtaking places on the planet, added to the list of UNESCO Heritage Sites and declared recently as one of the "New Seven Natural Wonders of the World". There are over 3000 islands in the emerald waters and over 1000 have their own names. Numbers of caves and grottos of all sizes and shapes are filled with small waterfalls, stalactites, and stalagmites. Sail on a traditional wooden boat on the tranquil bay with lunch served on board. Visit one of the caves. Afterward, drive to Hanoi, Vietnam's vibrant capital and check into your hotel. This city's history is tied to French colonialism - its architecture, cuisine and local culture still bear evidence of the French influence
Overnight: Hanoi
Meals: Breakfast, Lunch

DAY 11, Tuesday - Hanoi City Tour & Evening Water Puppet Show
Today, visit the Museum of Ethnology, center for the preservation and exhibition of cultural heritage for over 50 ethnic groups in Vietnam. In the evening, attend a performance of the world-famous Water Puppet Show, accompanied by a traditional Vietnamese orchestra and Cheo (a form of opera). The show depicts a series of ancient Vietnamese folktales, acted out by puppets over a pool of water. Tonight, savor dinner with your fellow travelers and Tour Manager as your journey to Vietnam ends with many lasting memories
Overnight: Hanoi
Meals: Breakfast, Dinner

DAY 12, Wednesday - Depart Vietnam
Transfer to the airport for your departure flight
Meals: Breakfast

Book Now!
Gate 1 Travel itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
Half Day Cu Chi Tunnels

The Cu Chi tunnels were part of an underground tunnel network built by the Viet Cong to control a large rural area near Saigon. These tunnels were first used during the French/Vietnamese War (1946-1954) and later used by the Viet Cong as a base of operations during the 1968 Tet offensive. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters and other tunnels. The entire structure was dug out of the rock by hand tools without the use of cement. On this tour, you’ll learn about the tunnels and other aspects of the war. Opportunity for a brief view of life underground as you enter areas that have been enlarged to create easier access for visitors. The majority of the tour will be above the tunnels.

Please note: This tour is presented from a Vietnamese perspective, based on past wars with France and the United States. If you are uncomfortable with the expressed point-of-views and prefer not to hear this discussion, then we recommend that you do not participate.

Approximate tour duration is 5 hours.

Day #3 01 Jul 2022 - 30 Jun 2025 $42.00
Half Day Cu Chi Tunnels Thumbnail
Full Day Mekong Delta River Tour

The Mekong River is the lifeblood of Southeast Asia. It starts from Tibet, running through 5 countries before entering Vietnam and created a great basin via its 9 tributaries. Today's journey into the Mekong Delta region will take us along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a sampan ride through the winding canals, a visit to a coconut factory, handicraft workshop, honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank.
Return to Ho Chi Minh City by bus.

Approximate tour duration is 8.5 hours

Day #4 01 Jul 2022 - 30 Jun 2025 $69.00
Full Day Mekong Delta River Tour Thumbnail
Boat Trip on the Thu Bon River & Organic Village with lunch

Begin the boat trip at a local pier in the Old Town, cruising down streams and passing many fishing areas before cruising out to the main river. Stop at Kim Bong village, home of traditional woodworking and boat-building families. Return to the mainland and drive to the Traque Organic Village for lunch. Here, meet local farmers and learn about the many vegetables and herbs that are organically grown here to support the people of Hoi An. Walk through the gardens and see how, even today, local farmers work their fields using the traditional methods used hundreds of years ago. A culinary lesson follows on the traditional ways of preparing and cooking Vietnamese food, plus the local specialty called Banh-xeo. Once the lesson is over, enjoy the food you helped to prepare.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 6 hours.

Day #6 01 Jul 2022 - 30 Jun 2025 $53.00
Boat Trip on the Thu Bon River & Organic Village with lunch Thumbnail
Cyclo Ride with Dinner at the Citadel

Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. (The Cyclo is a very common mode of transportation in Vietnam.) Begin at the French Quarter with its beautiful French villas. Pass by the school where former presidents Ho Chi Minh and Ngo Dinh Diem, as well as Vo Nguyen Giap - a prominent Vietnamese politician - were educated. Continue via the market to the former Royal Palace. Then, arrive at a family-run restaurant within the Citadel walls; its owner is the descendant of a high ranking Mandarin official, and thus considered "a master of Royal cuisine." Savor a multi-course dinner - each dish will be presented in the shape of a peacock, dragon or turtle. This feast is a replica of the Royal Feast presented to the royal families in the past.

Approximate tour duration is 3 hours.

Day #7 01 Jul 2022 - 30 Jun 2025 $49.00
Cyclo Ride with Dinner at the Citadel Thumbnail
Perfume River Boat Trip with lunch at Dong Thien Pagoda

Enjoy a boat trip on the beautiful and serene Perfume River with a stop to a local village to learn about the daily life of local people in one of the most traditional parts of North Central Vietnam. Continue to the Thien Mu Pagoda, situated on Ha Khe hill, on the north bank of the Perfume River. The temple complex stretches north from the river banks in seven successive tiers, each of which is dedicated to a human form taken by the Buddha, or a step to enlightenment. Then, drive to the Tomb of Emperor Tu Duc, the final resting place of Vietnam’s longest reigning emperor, set among forested hills and lakes. Lastly, proceed to Khai Dinh, the last monument of the Nguyen dynasty. A vegetarian lunch prepared by Buddhist nuns of the Dong Thien Pagoda is a very special experience, with time to interact with the Buddhist nuns, learning more about their lives in the pagoda.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 7 hours.

Day #8 01 Jul 2022 - 30 Jun 2025 $63.00
Perfume River Boat Trip with lunch at Dong Thien Pagoda Thumbnail
Half Day Cu Chi Tunnels

The Cu Chi tunnels were part of an underground tunnel network built by the Viet Cong to control a large rural area near Saigon. These tunnels were first used during the French/Vietnamese War (1946-1954) and later used by the Viet Cong as a base of operations during the 1968 Tet offensive. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters and other tunnels. The entire structure was dug out of the rock by hand tools without the use of cement. On this tour, you’ll learn about the tunnels and other aspects of the war. Opportunity for a brief view of life underground as you enter areas that have been enlarged to create easier access for visitors. The majority of the tour will be above the tunnels.

Please note: This tour is presented from a Vietnamese perspective, based on past wars with France and the United States. If you are uncomfortable with the expressed point-of-views and prefer not to hear this discussion, then we recommend that you do not participate.

Approximate tour duration is 5 hours.

Day #3 01 Jul 2022 - 30 Jun 2025 $42.00
Half Day Cu Chi Tunnels Thumbnail
Full Day Mekong Delta River Tour

The Mekong River is the lifeblood of Southeast Asia. It starts from Tibet, running through 5 countries before entering Vietnam and created a great basin via its 9 tributaries. Today's journey into the Mekong Delta region will take us along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a sampan ride through the winding canals, a visit to a coconut factory, handicraft workshop, honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank.
Return to Ho Chi Minh City by bus.

Approximate tour duration is 8.5 hours

Day #4 01 Jul 2022 - 30 Jun 2025 $69.00
Full Day Mekong Delta River Tour Thumbnail
Boat Trip on the Thu Bon River & Organic Village with lunch

Begin the boat trip at a local pier in the Old Town, cruising down streams and passing many fishing areas before cruising out to the main river. Stop at Kim Bong village, home of traditional woodworking and boat-building families. Return to the mainland and drive to the Traque Organic Village for lunch. Here, meet local farmers and learn about the many vegetables and herbs that are organically grown here to support the people of Hoi An. Walk through the gardens and see how, even today, local farmers work their fields using the traditional methods used hundreds of years ago. A culinary lesson follows on the traditional ways of preparing and cooking Vietnamese food, plus the local specialty called Banh-xeo. Once the lesson is over, enjoy the food you helped to prepare.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 6 hours.

Day #6 01 Jul 2022 - 30 Jun 2025 $53.00
Boat Trip on the Thu Bon River & Organic Village with lunch Thumbnail
Cyclo Ride with Dinner at the Citadel

Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. (The Cyclo is a very common mode of transportation in Vietnam.) Begin at the French Quarter with its beautiful French villas. Pass by the school where former presidents Ho Chi Minh and Ngo Dinh Diem, as well as Vo Nguyen Giap - a prominent Vietnamese politician - were educated. Continue via the market to the former Royal Palace. Then, arrive at a family-run restaurant within the Citadel walls; its owner is the descendant of a high ranking Mandarin official, and thus considered "a master of Royal cuisine." Savor a multi-course dinner - each dish will be presented in the shape of a peacock, dragon or turtle. This feast is a replica of the Royal Feast presented to the royal families in the past.

Approximate tour duration is 3 hours.

Day #7 01 Jul 2022 - 30 Jun 2025 $49.00
Cyclo Ride with Dinner at the Citadel Thumbnail
Perfume River Boat Trip with lunch at Dong Thien Pagoda

Enjoy a boat trip on the beautiful and serene Perfume River with a stop to a local village to learn about the daily life of local people in one of the most traditional parts of North Central Vietnam. Continue to the Thien Mu Pagoda, situated on Ha Khe hill, on the north bank of the Perfume River. The temple complex stretches north from the river banks in seven successive tiers, each of which is dedicated to a human form taken by the Buddha, or a step to enlightenment. Then, drive to the Tomb of Emperor Tu Duc, the final resting place of Vietnam’s longest reigning emperor, set among forested hills and lakes. Lastly, proceed to Khai Dinh, the last monument of the Nguyen dynasty. A vegetarian lunch prepared by Buddhist nuns of the Dong Thien Pagoda is a very special experience, with time to interact with the Buddhist nuns, learning more about their lives in the pagoda.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 7 hours.

Day #8 01 Jul 2022 - 30 Jun 2025 $63.00
Perfume River Boat Trip with lunch at Dong Thien Pagoda Thumbnail
Half Day Cu Chi Tunnels

The Cu Chi tunnels were part of an underground tunnel network built by the Viet Cong to control a large rural area near Saigon. These tunnels were first used during the French/Vietnamese War (1946-1954) and later used by the Viet Cong as a base of operations during the 1968 Tet offensive. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters and other tunnels. The entire structure was dug out of the rock by hand tools without the use of cement. On this tour, you’ll learn about the tunnels and other aspects of the war. Opportunity for a brief view of life underground as you enter areas that have been enlarged to create easier access for visitors. The majority of the tour will be above the tunnels.

Please note: This tour is presented from a Vietnamese perspective, based on past wars with France and the United States. If you are uncomfortable with the expressed point-of-views and prefer not to hear this discussion, then we recommend that you do not participate.

Approximate tour duration is 5 hours.

Day #3 01 Jul 2022 - 30 Jun 2025 $42.00
Half Day Cu Chi Tunnels Thumbnail
Full Day Mekong Delta River Tour

The Mekong River is the lifeblood of Southeast Asia. It starts from Tibet, running through 5 countries before entering Vietnam and created a great basin via its 9 tributaries. Today's journey into the Mekong Delta region will take us along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a sampan ride through the winding canals, a visit to a coconut factory, handicraft workshop, honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank.
Return to Ho Chi Minh City by bus.

Approximate tour duration is 8.5 hours

Day #4 01 Jul 2022 - 30 Jun 2025 $69.00
Full Day Mekong Delta River Tour Thumbnail
Boat Trip on the Thu Bon River & Organic Village with lunch

Begin the boat trip at a local pier in the Old Town, cruising down streams and passing many fishing areas before cruising out to the main river. Stop at Kim Bong village, home of traditional woodworking and boat-building families. Return to the mainland and drive to the Traque Organic Village for lunch. Here, meet local farmers and learn about the many vegetables and herbs that are organically grown here to support the people of Hoi An. Walk through the gardens and see how, even today, local farmers work their fields using the traditional methods used hundreds of years ago. A culinary lesson follows on the traditional ways of preparing and cooking Vietnamese food, plus the local specialty called Banh-xeo. Once the lesson is over, enjoy the food you helped to prepare.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 6 hours.

Day #6 01 Jul 2022 - 30 Jun 2025 $53.00
Boat Trip on the Thu Bon River & Organic Village with lunch Thumbnail
Cyclo Ride with Dinner at the Citadel

Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. (The Cyclo is a very common mode of transportation in Vietnam.) Begin at the French Quarter with its beautiful French villas. Pass by the school where former presidents Ho Chi Minh and Ngo Dinh Diem, as well as Vo Nguyen Giap - a prominent Vietnamese politician - were educated. Continue via the market to the former Royal Palace. Then, arrive at a family-run restaurant within the Citadel walls; its owner is the descendant of a high ranking Mandarin official, and thus considered "a master of Royal cuisine." Savor a multi-course dinner - each dish will be presented in the shape of a peacock, dragon or turtle. This feast is a replica of the Royal Feast presented to the royal families in the past.

Approximate tour duration is 3 hours.

Day #7 01 Jul 2022 - 30 Jun 2025 $49.00
Cyclo Ride with Dinner at the Citadel Thumbnail
Perfume River Boat Trip with lunch at Dong Thien Pagoda

Enjoy a boat trip on the beautiful and serene Perfume River with a stop to a local village to learn about the daily life of local people in one of the most traditional parts of North Central Vietnam. Continue to the Thien Mu Pagoda, situated on Ha Khe hill, on the north bank of the Perfume River. The temple complex stretches north from the river banks in seven successive tiers, each of which is dedicated to a human form taken by the Buddha, or a step to enlightenment. Then, drive to the Tomb of Emperor Tu Duc, the final resting place of Vietnam’s longest reigning emperor, set among forested hills and lakes. Lastly, proceed to Khai Dinh, the last monument of the Nguyen dynasty. A vegetarian lunch prepared by Buddhist nuns of the Dong Thien Pagoda is a very special experience, with time to interact with the Buddhist nuns, learning more about their lives in the pagoda.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 7 hours.

Day #8 01 Jul 2022 - 30 Jun 2025 $63.00
Perfume River Boat Trip with lunch at Dong Thien Pagoda Thumbnail
Half Day Cu Chi Tunnels

The Cu Chi tunnels were part of an underground tunnel network built by the Viet Cong to control a large rural area near Saigon. These tunnels were first used during the French/Vietnamese War (1946-1954) and later used by the Viet Cong as a base of operations during the 1968 Tet offensive. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters and other tunnels. The entire structure was dug out of the rock by hand tools without the use of cement. On this tour, you’ll learn about the tunnels and other aspects of the war. Opportunity for a brief view of life underground as you enter areas that have been enlarged to create easier access for visitors. The majority of the tour will be above the tunnels.

Please note: This tour is presented from a Vietnamese perspective, based on past wars with France and the United States. If you are uncomfortable with the expressed point-of-views and prefer not to hear this discussion, then we recommend that you do not participate.

Approximate tour duration is 5 hours.

Day #3 01 Jul 2022 - 30 Jun 2025 $42.00
Half Day Cu Chi Tunnels Thumbnail
Full Day Mekong Delta River Tour

The Mekong River is the lifeblood of Southeast Asia. It starts from Tibet, running through 5 countries before entering Vietnam and created a great basin via its 9 tributaries. Today's journey into the Mekong Delta region will take us along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a sampan ride through the winding canals, a visit to a coconut factory, handicraft workshop, honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank.
Return to Ho Chi Minh City by bus.

Approximate tour duration is 8.5 hours

Day #4 01 Jul 2022 - 30 Jun 2025 $69.00
Full Day Mekong Delta River Tour Thumbnail
Boat Trip on the Thu Bon River & Organic Village with lunch

Begin the boat trip at a local pier in the Old Town, cruising down streams and passing many fishing areas before cruising out to the main river. Stop at Kim Bong village, home of traditional woodworking and boat-building families. Return to the mainland and drive to the Traque Organic Village for lunch. Here, meet local farmers and learn about the many vegetables and herbs that are organically grown here to support the people of Hoi An. Walk through the gardens and see how, even today, local farmers work their fields using the traditional methods used hundreds of years ago. A culinary lesson follows on the traditional ways of preparing and cooking Vietnamese food, plus the local specialty called Banh-xeo. Once the lesson is over, enjoy the food you helped to prepare.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 6 hours.

Day #6 01 Jul 2022 - 30 Jun 2025 $53.00
Boat Trip on the Thu Bon River & Organic Village with lunch Thumbnail
Cyclo Ride with Dinner at the Citadel

Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. (The Cyclo is a very common mode of transportation in Vietnam.) Begin at the French Quarter with its beautiful French villas. Pass by the school where former presidents Ho Chi Minh and Ngo Dinh Diem, as well as Vo Nguyen Giap - a prominent Vietnamese politician - were educated. Continue via the market to the former Royal Palace. Then, arrive at a family-run restaurant within the Citadel walls; its owner is the descendant of a high ranking Mandarin official, and thus considered "a master of Royal cuisine." Savor a multi-course dinner - each dish will be presented in the shape of a peacock, dragon or turtle. This feast is a replica of the Royal Feast presented to the royal families in the past.

Approximate tour duration is 3 hours.

Day #7 01 Jul 2022 - 30 Jun 2025 $49.00
Cyclo Ride with Dinner at the Citadel Thumbnail
Perfume River Boat Trip with lunch at Dong Thien Pagoda

Enjoy a boat trip on the beautiful and serene Perfume River with a stop to a local village to learn about the daily life of local people in one of the most traditional parts of North Central Vietnam. Continue to the Thien Mu Pagoda, situated on Ha Khe hill, on the north bank of the Perfume River. The temple complex stretches north from the river banks in seven successive tiers, each of which is dedicated to a human form taken by the Buddha, or a step to enlightenment. Then, drive to the Tomb of Emperor Tu Duc, the final resting place of Vietnam’s longest reigning emperor, set among forested hills and lakes. Lastly, proceed to Khai Dinh, the last monument of the Nguyen dynasty. A vegetarian lunch prepared by Buddhist nuns of the Dong Thien Pagoda is a very special experience, with time to interact with the Buddhist nuns, learning more about their lives in the pagoda.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 7 hours.

Day #8 01 Jul 2022 - 30 Jun 2025 $63.00
Perfume River Boat Trip with lunch at Dong Thien Pagoda Thumbnail
Half Day Cu Chi Tunnels

The Cu Chi tunnels were part of an underground tunnel network built by the Viet Cong to control a large rural area near Saigon. These tunnels were first used during the French/Vietnamese War (1946-1954) and later used by the Viet Cong as a base of operations during the 1968 Tet offensive. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters and other tunnels. The entire structure was dug out of the rock by hand tools without the use of cement. On this tour, you’ll learn about the tunnels and other aspects of the war. Opportunity for a brief view of life underground as you enter areas that have been enlarged to create easier access for visitors. The majority of the tour will be above the tunnels.

Please note: This tour is presented from a Vietnamese perspective, based on past wars with France and the United States. If you are uncomfortable with the expressed point-of-views and prefer not to hear this discussion, then we recommend that you do not participate.

Approximate tour duration is 5 hours.

Day #3 01 Jul 2022 - 30 Jun 2025 $42.00
Half Day Cu Chi Tunnels Thumbnail
Full Day Mekong Delta River Tour

The Mekong River is the lifeblood of Southeast Asia. It starts from Tibet, running through 5 countries before entering Vietnam and created a great basin via its 9 tributaries. Today's journey into the Mekong Delta region will take us along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a sampan ride through the winding canals, a visit to a coconut factory, handicraft workshop, honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank.
Return to Ho Chi Minh City by bus.

Approximate tour duration is 8.5 hours

Day #4 01 Jul 2022 - 30 Jun 2025 $69.00
Full Day Mekong Delta River Tour Thumbnail
Boat Trip on the Thu Bon River & Organic Village with lunch

Begin the boat trip at a local pier in the Old Town, cruising down streams and passing many fishing areas before cruising out to the main river. Stop at Kim Bong village, home of traditional woodworking and boat-building families. Return to the mainland and drive to the Traque Organic Village for lunch. Here, meet local farmers and learn about the many vegetables and herbs that are organically grown here to support the people of Hoi An. Walk through the gardens and see how, even today, local farmers work their fields using the traditional methods used hundreds of years ago. A culinary lesson follows on the traditional ways of preparing and cooking Vietnamese food, plus the local specialty called Banh-xeo. Once the lesson is over, enjoy the food you helped to prepare.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 6 hours.

Day #6 01 Jul 2022 - 30 Jun 2025 $53.00
Boat Trip on the Thu Bon River & Organic Village with lunch Thumbnail
Cyclo Ride with Dinner at the Citadel

Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. (The Cyclo is a very common mode of transportation in Vietnam.) Begin at the French Quarter with its beautiful French villas. Pass by the school where former presidents Ho Chi Minh and Ngo Dinh Diem, as well as Vo Nguyen Giap - a prominent Vietnamese politician - were educated. Continue via the market to the former Royal Palace. Then, arrive at a family-run restaurant within the Citadel walls; its owner is the descendant of a high ranking Mandarin official, and thus considered "a master of Royal cuisine." Savor a multi-course dinner - each dish will be presented in the shape of a peacock, dragon or turtle. This feast is a replica of the Royal Feast presented to the royal families in the past.

Approximate tour duration is 3 hours.

Day #7 01 Jul 2022 - 30 Jun 2025 $49.00
Cyclo Ride with Dinner at the Citadel Thumbnail
Perfume River Boat Trip with lunch at Dong Thien Pagoda

Enjoy a boat trip on the beautiful and serene Perfume River with a stop to a local village to learn about the daily life of local people in one of the most traditional parts of North Central Vietnam. Continue to the Thien Mu Pagoda, situated on Ha Khe hill, on the north bank of the Perfume River. The temple complex stretches north from the river banks in seven successive tiers, each of which is dedicated to a human form taken by the Buddha, or a step to enlightenment. Then, drive to the Tomb of Emperor Tu Duc, the final resting place of Vietnam’s longest reigning emperor, set among forested hills and lakes. Lastly, proceed to Khai Dinh, the last monument of the Nguyen dynasty. A vegetarian lunch prepared by Buddhist nuns of the Dong Thien Pagoda is a very special experience, with time to interact with the Buddhist nuns, learning more about their lives in the pagoda.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 7 hours.

Day #8 01 Jul 2022 - 30 Jun 2025 $63.00
Perfume River Boat Trip with lunch at Dong Thien Pagoda Thumbnail
Half Day Cu Chi Tunnels

The Cu Chi tunnels were part of an underground tunnel network built by the Viet Cong to control a large rural area near Saigon. These tunnels were first used during the French/Vietnamese War (1946-1954) and later used by the Viet Cong as a base of operations during the 1968 Tet offensive. The Cu Chi network includes 125 miles of tunnels with many branches connecting to underground hideouts, weapon factories, hospitals, shelters and other tunnels. The entire structure was dug out of the rock by hand tools without the use of cement. On this tour, you’ll learn about the tunnels and other aspects of the war. Opportunity for a brief view of life underground as you enter areas that have been enlarged to create easier access for visitors. The majority of the tour will be above the tunnels.

Please note: This tour is presented from a Vietnamese perspective, based on past wars with France and the United States. If you are uncomfortable with the expressed point-of-views and prefer not to hear this discussion, then we recommend that you do not participate.

Approximate tour duration is 5 hours.

Day #3 01 Jul 2022 - 30 Jun 2025 $42.00
Half Day Cu Chi Tunnels Thumbnail
Full Day Mekong Delta River Tour

The Mekong River is the lifeblood of Southeast Asia. It starts from Tibet, running through 5 countries before entering Vietnam and created a great basin via its 9 tributaries. Today's journey into the Mekong Delta region will take us along the newly built highway, picturesque countryside and seemingly endless paddy fields. Upon arrival at My Tho, you will board a private motor boat for a fascinating cruise along the river, observing the daily life of local people on the waterways. The tour includes a sampan ride through the winding canals, a visit to a coconut factory, handicraft workshop, honey bee farm. You will be introduced to the daily life of the local people, learning about local fruit and plants as well as an opportunity to sample some local tropical fruit in an orchard. The tour ends with a great lunch at a local restaurant by the river bank.
Return to Ho Chi Minh City by bus.

Approximate tour duration is 8.5 hours

Day #4 01 Jul 2022 - 30 Jun 2025 $69.00
Full Day Mekong Delta River Tour Thumbnail
Boat Trip on the Thu Bon River & Organic Village with lunch

Begin the boat trip at a local pier in the Old Town, cruising down streams and passing many fishing areas before cruising out to the main river. Stop at Kim Bong village, home of traditional woodworking and boat-building families. Return to the mainland and drive to the Traque Organic Village for lunch. Here, meet local farmers and learn about the many vegetables and herbs that are organically grown here to support the people of Hoi An. Walk through the gardens and see how, even today, local farmers work their fields using the traditional methods used hundreds of years ago. A culinary lesson follows on the traditional ways of preparing and cooking Vietnamese food, plus the local specialty called Banh-xeo. Once the lesson is over, enjoy the food you helped to prepare.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 6 hours.

Day #6 01 Jul 2022 - 30 Jun 2025 $53.00
Boat Trip on the Thu Bon River & Organic Village with lunch Thumbnail
Cyclo Ride with Dinner at the Citadel

Enjoy a panoramic view of both the daily life and the architecture of Hue with a Trishaw (Cyclo) Tour. (The Cyclo is a very common mode of transportation in Vietnam.) Begin at the French Quarter with its beautiful French villas. Pass by the school where former presidents Ho Chi Minh and Ngo Dinh Diem, as well as Vo Nguyen Giap - a prominent Vietnamese politician - were educated. Continue via the market to the former Royal Palace. Then, arrive at a family-run restaurant within the Citadel walls; its owner is the descendant of a high ranking Mandarin official, and thus considered "a master of Royal cuisine." Savor a multi-course dinner - each dish will be presented in the shape of a peacock, dragon or turtle. This feast is a replica of the Royal Feast presented to the royal families in the past.

Approximate tour duration is 3 hours.

Day #7 01 Jul 2022 - 30 Jun 2025 $49.00
Cyclo Ride with Dinner at the Citadel Thumbnail
Perfume River Boat Trip with lunch at Dong Thien Pagoda

Enjoy a boat trip on the beautiful and serene Perfume River with a stop to a local village to learn about the daily life of local people in one of the most traditional parts of North Central Vietnam. Continue to the Thien Mu Pagoda, situated on Ha Khe hill, on the north bank of the Perfume River. The temple complex stretches north from the river banks in seven successive tiers, each of which is dedicated to a human form taken by the Buddha, or a step to enlightenment. Then, drive to the Tomb of Emperor Tu Duc, the final resting place of Vietnam’s longest reigning emperor, set among forested hills and lakes. Lastly, proceed to Khai Dinh, the last monument of the Nguyen dynasty. A vegetarian lunch prepared by Buddhist nuns of the Dong Thien Pagoda is a very special experience, with time to interact with the Buddhist nuns, learning more about their lives in the pagoda.

Departs at 8:30 am. Pick-up and drop-off at the hotel. Approximate tour duration is 7 hours.

Day #8 01 Jul 2022 - 30 Jun 2025 $63.00
Perfume River Boat Trip with lunch at Dong Thien Pagoda Thumbnail

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Vietnam
Visas required for Vietnam
Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Thailand, Vietnam, Laos, and Cambodia - No inoculations are required. However, some inoculations are recommended. During the months of Dec-Mar, severe air pollution, resulting from widespread forest fires and agricultural burning may cause respiratory problems for some. Please consult your physician before traveling to Thailand, Vietnam, Laos, and/or Cambodia.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Vietnam - Southern Vietnam has two seasons, the wet season from May to November and the dry season from December to April. Northern regions also have two seasons with cool and damp conditions from November to April and generally hot, dry conditions from May through October. Bring appropriate clothing depending on the season during which you are traveling. Comfortable walking shoes, clothes you can layer and an all-weather jacket are recommended. Some religious sites may require modest dress to enter: No shorts or short skirts, knees must be covered by long pants or a long skirt. No sleeveless tops, shoulders must be covered and a shawl or scarf is frequently not accepted as a cover.

Vietnam Average Temperatures: https://www.gate1travel.com/weather/asia-pacific/default.aspx#southeast-asia-weather

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

VIETNAM: Books
Destination Saigon by Walter Mason
Fields of Fire by James H. Webb
When Heaven and Earth Changed Places: A Vietnamese Woman's Journey from War to Peace by Le Ly Hayslip & Jay Wurts
The Unwanted: A Memoir by Kien Nguyen
Dumb Luck by Vu Trong Phung; Translated by Peter Zinoman & Nguyen Nguyet Cam

VIETNAM: Films
Indochine (1992)
Three Seasons (1999)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Vietnam - Intra-Vietnam flights have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Vietnam.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Escorted Tour Participants in Vietnam
Please note that the number of participants may vary during your tour as some travelers may arrive at different points in the itinerary. Some participants will begin their trip in Bangkok, Thailand and continue to Siem Reap, Cambodia while other participants will begin their trip in Phnom Penh, Cambodia before joining the tour in Ho Chi Minh, Vietnam. Upon arrival in Ho Chi Minh, Vietnam all tour participants will be invited to join a welcome orientation with your Tour Manager and you will meet all of your tour companions at that time.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Thailand, Vietnam, Cambodia, Laos & Malaysia

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Southeast Asia River Cruise: Crew $8 per person per day; Cruise Director $8 per person per day; Local Guides & Drivers $6 per person per day
Hotel porters and wait staff: Included

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Vietnam - The Vietnamese Dong is the currency of Vietnam.

It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted locally.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Vietnam - Religious carvings, fine laquerware, and textiles are the most popular items to shop for. Bargaining is widely practiced.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Vietnam
  • Ambulance: 115
  • Fire: 114
  • Police: 113

Languages
Vietnam - Vietnamese is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Vietnam - The voltage used is 220 volts.

Code of Conduct
Vietnam - Shaking hands is the standard greeting. Simple, modest clothing is appropriate. Footwear should be removed upon entering a Buddhist temple. Common courtesies should be observed. Avoid the topic of the American / Vietnamese conflict.

Meals & Dietary Requests
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed.

Vietnam - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Vietnam

Holidays 2024

Jan 1: New Year's Day
Feb 8-14: Tet Holiday / Vietnamese New Year
Apr 18: Hung Kings Celebration
Apr 30: Vietnamese Reunification Day
May 1: Labor Day
Sep 2: Independence Day

Holidays 2025

Jan 1: New Year's Day
Jan 28: Vietnamese New Year's Eve
Jan 30-Feb 2: Tet Holiday
Apr 7: Hung Kings Celebration
Apr 30: Vietnamese Unification Day
May 1: Labor Day
Sep 2: Independence Day
Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Vietnam
Visas required for Vietnam
Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Thailand, Vietnam, Laos, and Cambodia - No inoculations are required. However, some inoculations are recommended. During the months of Dec-Mar, severe air pollution, resulting from widespread forest fires and agricultural burning may cause respiratory problems for some. Please consult your physician before traveling to Thailand, Vietnam, Laos, and/or Cambodia.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Vietnam - Southern Vietnam has two seasons, the wet season from May to November and the dry season from December to April. Northern regions also have two seasons with cool and damp conditions from November to April and generally hot, dry conditions from May through October. Bring appropriate clothing depending on the season during which you are traveling. Comfortable walking shoes, clothes you can layer and an all-weather jacket are recommended. Some religious sites may require modest dress to enter: No shorts or short skirts, knees must be covered by long pants or a long skirt. No sleeveless tops, shoulders must be covered and a shawl or scarf is frequently not accepted as a cover.

Vietnam Average Temperatures: https://www.gate1travel.com/weather/asia-pacific/default.aspx#southeast-asia-weather

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

VIETNAM: Books
Destination Saigon by Walter Mason
Fields of Fire by James H. Webb
When Heaven and Earth Changed Places: A Vietnamese Woman's Journey from War to Peace by Le Ly Hayslip & Jay Wurts
The Unwanted: A Memoir by Kien Nguyen
Dumb Luck by Vu Trong Phung; Translated by Peter Zinoman & Nguyen Nguyet Cam

VIETNAM: Films
Indochine (1992)
Three Seasons (1999)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Vietnam - Intra-Vietnam flights have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Vietnam.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Escorted Tour Participants in Vietnam
Please note that the number of participants may vary during your tour as some travelers may arrive at different points in the itinerary. Some participants will begin their trip in Bangkok, Thailand and continue to Siem Reap, Cambodia while other participants will begin their trip in Phnom Penh, Cambodia before joining the tour in Ho Chi Minh, Vietnam. Upon arrival in Ho Chi Minh, Vietnam all tour participants will be invited to join a welcome orientation with your Tour Manager and you will meet all of your tour companions at that time.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Thailand, Vietnam, Cambodia, Laos & Malaysia

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Southeast Asia River Cruise: Crew $8 per person per day; Cruise Director $8 per person per day; Local Guides & Drivers $6 per person per day
Hotel porters and wait staff: Included

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Vietnam - The Vietnamese Dong is the currency of Vietnam.

It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted locally.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Vietnam - Religious carvings, fine laquerware, and textiles are the most popular items to shop for. Bargaining is widely practiced.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Vietnam
  • Ambulance: 115
  • Fire: 114
  • Police: 113

Languages
Vietnam - Vietnamese is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Vietnam - The voltage used is 220 volts.

Code of Conduct
Vietnam - Shaking hands is the standard greeting. Simple, modest clothing is appropriate. Footwear should be removed upon entering a Buddhist temple. Common courtesies should be observed. Avoid the topic of the American / Vietnamese conflict.

Meals & Dietary Requests
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed.

Vietnam - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Vietnam

Holidays 2024

Jan 1: New Year's Day
Feb 8-14: Tet Holiday / Vietnamese New Year
Apr 18: Hung Kings Celebration
Apr 30: Vietnamese Reunification Day
May 1: Labor Day
Sep 2: Independence Day

Holidays 2025

Jan 1: New Year's Day
Jan 28: Vietnamese New Year's Eve
Jan 30-Feb 2: Tet Holiday
Apr 7: Hung Kings Celebration
Apr 30: Vietnamese Unification Day
May 1: Labor Day
Sep 2: Independence Day
Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Vietnam
Visas required for Vietnam
Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Thailand, Vietnam, Laos, and Cambodia - No inoculations are required. However, some inoculations are recommended. During the months of Dec-Mar, severe air pollution, resulting from widespread forest fires and agricultural burning may cause respiratory problems for some. Please consult your physician before traveling to Thailand, Vietnam, Laos, and/or Cambodia.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Vietnam - Southern Vietnam has two seasons, the wet season from May to November and the dry season from December to April. Northern regions also have two seasons with cool and damp conditions from November to April and generally hot, dry conditions from May through October. Bring appropriate clothing depending on the season during which you are traveling. Comfortable walking shoes, clothes you can layer and an all-weather jacket are recommended. Some religious sites may require modest dress to enter: No shorts or short skirts, knees must be covered by long pants or a long skirt. No sleeveless tops, shoulders must be covered and a shawl or scarf is frequently not accepted as a cover.

Vietnam Average Temperatures: https://www.gate1travel.com/weather/asia-pacific/default.aspx#southeast-asia-weather

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

VIETNAM: Books
Destination Saigon by Walter Mason
Fields of Fire by James H. Webb
When Heaven and Earth Changed Places: A Vietnamese Woman's Journey from War to Peace by Le Ly Hayslip & Jay Wurts
The Unwanted: A Memoir by Kien Nguyen
Dumb Luck by Vu Trong Phung; Translated by Peter Zinoman & Nguyen Nguyet Cam

VIETNAM: Films
Indochine (1992)
Three Seasons (1999)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Vietnam - Intra-Vietnam flights have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Vietnam.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Escorted Tour Participants in Vietnam
Please note that the number of participants may vary during your tour as some travelers may arrive at different points in the itinerary. Some participants will begin their trip in Bangkok, Thailand and continue to Siem Reap, Cambodia while other participants will begin their trip in Phnom Penh, Cambodia before joining the tour in Ho Chi Minh, Vietnam. Upon arrival in Ho Chi Minh, Vietnam all tour participants will be invited to join a welcome orientation with your Tour Manager and you will meet all of your tour companions at that time.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Thailand, Vietnam, Cambodia, Laos & Malaysia

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Southeast Asia River Cruise: Crew $8 per person per day; Cruise Director $8 per person per day; Local Guides & Drivers $6 per person per day
Hotel porters and wait staff: Included

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Vietnam - The Vietnamese Dong is the currency of Vietnam.

It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted locally.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Vietnam - Religious carvings, fine laquerware, and textiles are the most popular items to shop for. Bargaining is widely practiced.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Vietnam
  • Ambulance: 115
  • Fire: 114
  • Police: 113

Languages
Vietnam - Vietnamese is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Vietnam - The voltage used is 220 volts.

Code of Conduct
Vietnam - Shaking hands is the standard greeting. Simple, modest clothing is appropriate. Footwear should be removed upon entering a Buddhist temple. Common courtesies should be observed. Avoid the topic of the American / Vietnamese conflict.

Meals & Dietary Requests
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed.

Vietnam - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Vietnam

Holidays 2024

Jan 1: New Year's Day
Feb 8-14: Tet Holiday / Vietnamese New Year
Apr 18: Hung Kings Celebration
Apr 30: Vietnamese Reunification Day
May 1: Labor Day
Sep 2: Independence Day

Holidays 2025

Jan 1: New Year's Day
Jan 28: Vietnamese New Year's Eve
Jan 30-Feb 2: Tet Holiday
Apr 7: Hung Kings Celebration
Apr 30: Vietnamese Unification Day
May 1: Labor Day
Sep 2: Independence Day
Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Vietnam
Visas required for Vietnam
Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Thailand, Vietnam, Laos, and Cambodia - No inoculations are required. However, some inoculations are recommended. During the months of Dec-Mar, severe air pollution, resulting from widespread forest fires and agricultural burning may cause respiratory problems for some. Please consult your physician before traveling to Thailand, Vietnam, Laos, and/or Cambodia.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Vietnam - Southern Vietnam has two seasons, the wet season from May to November and the dry season from December to April. Northern regions also have two seasons with cool and damp conditions from November to April and generally hot, dry conditions from May through October. Bring appropriate clothing depending on the season during which you are traveling. Comfortable walking shoes, clothes you can layer and an all-weather jacket are recommended. Some religious sites may require modest dress to enter: No shorts or short skirts, knees must be covered by long pants or a long skirt. No sleeveless tops, shoulders must be covered and a shawl or scarf is frequently not accepted as a cover.

Vietnam Average Temperatures: https://www.gate1travel.com/weather/asia-pacific/default.aspx#southeast-asia-weather

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

VIETNAM: Books
Destination Saigon by Walter Mason
Fields of Fire by James H. Webb
When Heaven and Earth Changed Places: A Vietnamese Woman's Journey from War to Peace by Le Ly Hayslip & Jay Wurts
The Unwanted: A Memoir by Kien Nguyen
Dumb Luck by Vu Trong Phung; Translated by Peter Zinoman & Nguyen Nguyet Cam

VIETNAM: Films
Indochine (1992)
Three Seasons (1999)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Vietnam - Intra-Vietnam flights have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Vietnam.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Escorted Tour Participants in Vietnam
Please note that the number of participants may vary during your tour as some travelers may arrive at different points in the itinerary. Some participants will begin their trip in Bangkok, Thailand and continue to Siem Reap, Cambodia while other participants will begin their trip in Phnom Penh, Cambodia before joining the tour in Ho Chi Minh, Vietnam. Upon arrival in Ho Chi Minh, Vietnam all tour participants will be invited to join a welcome orientation with your Tour Manager and you will meet all of your tour companions at that time.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Thailand, Vietnam, Cambodia, Laos & Malaysia

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Southeast Asia River Cruise: Crew $8 per person per day; Cruise Director $8 per person per day; Local Guides & Drivers $6 per person per day
Hotel porters and wait staff: Included

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Vietnam - The Vietnamese Dong is the currency of Vietnam.

It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted locally.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Vietnam - Religious carvings, fine laquerware, and textiles are the most popular items to shop for. Bargaining is widely practiced.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Vietnam
  • Ambulance: 115
  • Fire: 114
  • Police: 113

Languages
Vietnam - Vietnamese is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Vietnam - The voltage used is 220 volts.

Code of Conduct
Vietnam - Shaking hands is the standard greeting. Simple, modest clothing is appropriate. Footwear should be removed upon entering a Buddhist temple. Common courtesies should be observed. Avoid the topic of the American / Vietnamese conflict.

Meals & Dietary Requests
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed.

Vietnam - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Vietnam

Holidays 2024

Jan 1: New Year's Day
Feb 8-14: Tet Holiday / Vietnamese New Year
Apr 18: Hung Kings Celebration
Apr 30: Vietnamese Reunification Day
May 1: Labor Day
Sep 2: Independence Day

Holidays 2025

Jan 1: New Year's Day
Jan 28: Vietnamese New Year's Eve
Jan 30-Feb 2: Tet Holiday
Apr 7: Hung Kings Celebration
Apr 30: Vietnamese Unification Day
May 1: Labor Day
Sep 2: Independence Day
Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Vietnam
Visas required for Vietnam
Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Thailand, Vietnam, Laos, and Cambodia - No inoculations are required. However, some inoculations are recommended. During the months of Dec-Mar, severe air pollution, resulting from widespread forest fires and agricultural burning may cause respiratory problems for some. Please consult your physician before traveling to Thailand, Vietnam, Laos, and/or Cambodia.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Vietnam - Southern Vietnam has two seasons, the wet season from May to November and the dry season from December to April. Northern regions also have two seasons with cool and damp conditions from November to April and generally hot, dry conditions from May through October. Bring appropriate clothing depending on the season during which you are traveling. Comfortable walking shoes, clothes you can layer and an all-weather jacket are recommended. Some religious sites may require modest dress to enter: No shorts or short skirts, knees must be covered by long pants or a long skirt. No sleeveless tops, shoulders must be covered and a shawl or scarf is frequently not accepted as a cover.

Vietnam Average Temperatures: https://www.gate1travel.com/weather/asia-pacific/default.aspx#southeast-asia-weather

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

VIETNAM: Books
Destination Saigon by Walter Mason
Fields of Fire by James H. Webb
When Heaven and Earth Changed Places: A Vietnamese Woman's Journey from War to Peace by Le Ly Hayslip & Jay Wurts
The Unwanted: A Memoir by Kien Nguyen
Dumb Luck by Vu Trong Phung; Translated by Peter Zinoman & Nguyen Nguyet Cam

VIETNAM: Films
Indochine (1992)
Three Seasons (1999)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Vietnam - Intra-Vietnam flights have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Vietnam.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Escorted Tour Participants in Vietnam
Please note that the number of participants may vary during your tour as some travelers may arrive at different points in the itinerary. Some participants will begin their trip in Bangkok, Thailand and continue to Siem Reap, Cambodia while other participants will begin their trip in Phnom Penh, Cambodia before joining the tour in Ho Chi Minh, Vietnam. Upon arrival in Ho Chi Minh, Vietnam all tour participants will be invited to join a welcome orientation with your Tour Manager and you will meet all of your tour companions at that time.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Thailand, Vietnam, Cambodia, Laos & Malaysia

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Southeast Asia River Cruise: Crew $8 per person per day; Cruise Director $8 per person per day; Local Guides & Drivers $6 per person per day
Hotel porters and wait staff: Included

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Vietnam - The Vietnamese Dong is the currency of Vietnam.

It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted locally.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Vietnam - Religious carvings, fine laquerware, and textiles are the most popular items to shop for. Bargaining is widely practiced.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Vietnam
  • Ambulance: 115
  • Fire: 114
  • Police: 113

Languages
Vietnam - Vietnamese is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Vietnam - The voltage used is 220 volts.

Code of Conduct
Vietnam - Shaking hands is the standard greeting. Simple, modest clothing is appropriate. Footwear should be removed upon entering a Buddhist temple. Common courtesies should be observed. Avoid the topic of the American / Vietnamese conflict.

Meals & Dietary Requests
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed.

Vietnam - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Vietnam

Holidays 2024

Jan 1: New Year's Day
Feb 8-14: Tet Holiday / Vietnamese New Year
Apr 18: Hung Kings Celebration
Apr 30: Vietnamese Reunification Day
May 1: Labor Day
Sep 2: Independence Day

Holidays 2025

Jan 1: New Year's Day
Jan 28: Vietnamese New Year's Eve
Jan 30-Feb 2: Tet Holiday
Apr 7: Hung Kings Celebration
Apr 30: Vietnamese Unification Day
May 1: Labor Day
Sep 2: Independence Day
Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Vietnam
Visas required for Vietnam
Traveling with Friends or Family?
If you are traveling with friends or family who are booked on another reservation, please make sure that we are aware. On occasion, we may operate more than one vehicle on your tour departure in which case we will ensure that guests will be assigned together. This is achieved by connecting your reservations before your departure. Once you arrive in your destination, it may not be possible to make assignment changes. To check that your reservations are linked, log into https://www.gate1travel.com/reservations with your email and password, select your reservation number, and check to see that your reservations are indicated as "Traveling With" at the top right side of the display.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Thailand, Vietnam, Laos, and Cambodia - No inoculations are required. However, some inoculations are recommended. During the months of Dec-Mar, severe air pollution, resulting from widespread forest fires and agricultural burning may cause respiratory problems for some. Please consult your physician before traveling to Thailand, Vietnam, Laos, and/or Cambodia.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Vietnam - Southern Vietnam has two seasons, the wet season from May to November and the dry season from December to April. Northern regions also have two seasons with cool and damp conditions from November to April and generally hot, dry conditions from May through October. Bring appropriate clothing depending on the season during which you are traveling. Comfortable walking shoes, clothes you can layer and an all-weather jacket are recommended. Some religious sites may require modest dress to enter: No shorts or short skirts, knees must be covered by long pants or a long skirt. No sleeveless tops, shoulders must be covered and a shawl or scarf is frequently not accepted as a cover.

Vietnam Average Temperatures: https://www.gate1travel.com/weather/asia-pacific/default.aspx#southeast-asia-weather

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

VIETNAM: Books
Destination Saigon by Walter Mason
Fields of Fire by James H. Webb
When Heaven and Earth Changed Places: A Vietnamese Woman's Journey from War to Peace by Le Ly Hayslip & Jay Wurts
The Unwanted: A Memoir by Kien Nguyen
Dumb Luck by Vu Trong Phung; Translated by Peter Zinoman & Nguyen Nguyet Cam

VIETNAM: Films
Indochine (1992)
Three Seasons (1999)

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Vietnam - Intra-Vietnam flights have a weight restriction for luggage of 44 lbs. per piece of luggage with a limit of one piece of checked luggage per person. This differs from international flight luggage limits and should be taken into account when preparing for your trip. A lock is recommended for checked luggage while traveling within Vietnam.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Escorted Tour Participants in Vietnam
Please note that the number of participants may vary during your tour as some travelers may arrive at different points in the itinerary. Some participants will begin their trip in Bangkok, Thailand and continue to Siem Reap, Cambodia while other participants will begin their trip in Phnom Penh, Cambodia before joining the tour in Ho Chi Minh, Vietnam. Upon arrival in Ho Chi Minh, Vietnam all tour participants will be invited to join a welcome orientation with your Tour Manager and you will meet all of your tour companions at that time.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Thailand, Vietnam, Cambodia, Laos & Malaysia

Tour Manager (Coordinator; may or may not act as a guide): US $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $3 per person per day, US $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per half day
Southeast Asia River Cruise: Crew $8 per person per day; Cruise Director $8 per person per day; Local Guides & Drivers $6 per person per day
Hotel porters and wait staff: Included

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Vietnam - The Vietnamese Dong is the currency of Vietnam.

It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier. It is recommended to carry new or like new banknotes as older, torn or poor condition notes may not be accepted locally.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Vietnam - Religious carvings, fine laquerware, and textiles are the most popular items to shop for. Bargaining is widely practiced.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Vietnam
  • Ambulance: 115
  • Fire: 114
  • Police: 113

Languages
Vietnam - Vietnamese is the local language. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Vietnam - The voltage used is 220 volts.

Code of Conduct
Vietnam - Shaking hands is the standard greeting. Simple, modest clothing is appropriate. Footwear should be removed upon entering a Buddhist temple. Common courtesies should be observed. Avoid the topic of the American / Vietnamese conflict.

Meals & Dietary Requests
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed.

Vietnam - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Vietnam

Holidays 2024

Jan 1: New Year's Day
Feb 8-14: Tet Holiday / Vietnamese New Year
Apr 18: Hung Kings Celebration
Apr 30: Vietnamese Reunification Day
May 1: Labor Day
Sep 2: Independence Day

Holidays 2025

Jan 1: New Year's Day
Jan 28: Vietnamese New Year's Eve
Jan 30-Feb 2: Tet Holiday
Apr 7: Hung Kings Celebration
Apr 30: Vietnamese Unification Day
May 1: Labor Day
Sep 2: Independence Day
18 Day Classic Thailand with Laos & Cambodia, January 2024
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I just wanted to take a moment to firstly, praise our tour manager, Paulie. She was organized, knowledgeable, funny, approachable, very personable, and very kind. The amount of information and detail she knows is remarkable! She was helpful to me on so many occasions. She is a huge asset to Gate 1. This was my fourth Gate 1 tour, and it was so enjoyable. We had a wonderful tour experience. I would also like to commend Vong of Laos and Nivath of Cambodia, for their kindnesses and vast knowledge of their tour areas. Their pride of their homes was evident, and made their tours so interesting. I felt very comfortable in their care. I never felt any impatience from any of our leaders or our drivers; we were given the appropriate amount of time for everything we did, yet we moved along at a good pace to see so many things. Our drivers and support staff were phenomenal. Shout outs to Yut and Nun in Thailand, and Pilot in Cambodia. We had several van drivers in Laos; all were terrific! Kudos to Gate 1 once again. I'll be back in June for the next trip!

Jane A.
17 Day Bangkok, Cambodia & Vietnam, January 2024
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Our tour director for Cambodia and Vietnam was Victor. He was the best tour director we have ever experienced! He was always available and went beyond the Call of Duty to make everybody feel safe, special, and cared for. His knowledge of world history and the history of this part of Asia was incredible. He was so interesting and he shared some personal stories and experiences from his own country that made the trip even better. His overall knowledge was exceptional. He was like a walking encyclopedia and knew answers to everything anyone might ask him. He was always cordial and friendly to everybody in the group. He went out of his way to make the trip fun, interesting, and engaging. He had a great sense of humor and spoke English very well. He kept the group together and everyone got along well. We were like one big happy family. He was extremely organized and provided us with information and schedules needed for each new place we visited. He also included restaurants in the area with detailed information about them and a map showing their location, along with some other activities that one could visit. Victor is an asset to your company and anyone who is lucky enough to have him as their tour guide will not be disappointed. I look forward to going on another tour with Victor! Thank you for and AMAZING trip and experience.

Lois T.
8 Day Essential Vietnam, January 2024
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Thank you so much for a fantastic and enlightening trip to Vietnam! This was my first time in Asia at all and I didn't know what to expect; but even if I had had the highest expectations, this trip would not have disappointed. Our tour director, Nghia really outdid himself, and made this introduction to Vietnamese history, culture and people incredibly meaningful to me and my fellow travelers. He made this trip more than a vacation- an opportunity for an authentic glimpse into the Vietnamese heart. And all the while working hard to make sure all the invisible-to-us details were in place and everything went smoothly. I'm so glad I booked this trip! Thank you Gate 1, and thank you to all of the Vietnamese people who went out if their way to make my group feel welcome.

Natasha V.
12 Day Classic Vietnam, January 2024
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It was amazing, start to finish. The most different country we've visited. Ecuador and Galapagos being tied for our favorite out of our 10 Gate 1 trips. Our guide, Rex, was a wonderful guide. He took care of everyone and his pride in his country is very evident. He's very knowledgeable and a great representative for your company. And the bus drivers do an amazing job. If you've been to Vietnam, you know what I mean! The hotels and restaurants were very nice. I honestly can't think of anything I would want to change about this trip. Maybe have Vietnam moved closer to the US?

Janice K.
16 Day Gems of Southeast Asia, December 2023
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How can one do justice to what comprises our experience in a few words? This tour was amazing!! I am a 14 year Gate 1 Travel alum having taken 9 Gate 1 Travel tours since 2009. Without a doubt, our Tour Director for this Southeast Asia trip, Yo, made this a holiday of a lifetime. Yo LOVES what she does. She is very knowledgeable, professional, and treated everyone on the the tour like a dear friend. Yo gave us lots of historical and cultural information providing both context, imagination, and interpretation for what we were seeing, and was more than happy to answer questions. She also offered recommendations of other things to do/ see and places to eat during the tour. Yo made our trip unforgettable and a reminder of why we are Gate 1 devotees. Thank you again Yo - we wouldn't have wanted anybody else to show us Southeast Asia!!!

Charles T.
15 Day Cambodia & Vietnam, December 2023
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It was unbelievable!! Above all our Tour director Rex was Amazing. He made our trip to Cambodia and Vietnam a wonderful experience. At every step he did things above and beyond his role to make our experience unforgettable. We have taken numerous trips but no one has ever taken time to creat a booklet to enhance our understanding and experience of the places we visited. He loves his country and wanted to show us all what it offers. Rex is empathic, compassionate kind hearted and always available kind of Tour Director. We did so many extra things to have local experiences. All our local guides and Drivers were very good. I wish it was possible to have Rex for all our tours. I know it is not possible but he has set a very high standard for us. I want to Thank Gate 1 for having Tour Director who has lived and experienced the culture. Look forward to our next trip.

Shashi B.
15 Day Cambodia & Vietnam, November 2023
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My trip was wonderful. It had everything I expected and then some. This was a major bucket list trip for me. For over 50 years I've wanted to visit Angkor Wat. Two previous trips had been reserved and cancelled. The 3rd time was the charm. When we approached Angkor Wat and that magnificent temple came into view, I almost cried. Then Tom, our tour manager, made the experience even more special by helping me negotiate the huge steps and also told me stories about the carvings. I would have missed a lot on my own. While the trip was very fast paced, we never could have experienced so much of Vietnam. And yet somehow it didn't seem rushed. I learned a lot about each of the places we visited with information-filled guided tours of the special landmarks at each location. For example: I had no idea of the size of the Mekong Delta not to mention the diversity of life styles from city life in My Tho to a rural home on an island where you walked everywhere or took a oared boat. The Citadel in Hue was amazing and overwhelming. It's hard to believe that so much was destroyed during the war but now has been beautifully restored. The temples, residences, gardens appear to have never been ruined. Must mention Halong Bay. One of the most gorgeous natural area I've ever visited. Sailing on a calm sea on a perfect day with each vista more wonderful than the last, a great way to end a trip. I fell in love with Vietnam. Tom is a very caring person. Since I was the oldest one in the group, he did give me some extra assistance from time to time but not at the expense of the other tour members, as far as I know. He was the best tour manager I've ever had. He's knowledgeable and fun to be with. He is skilled at keeping us organized and on schedule without it seeming like we were being directed. His leadership was a big part of my enjoyment of the trip. This was an extremely memorable experience. Thank you for completing my bucket list in such a delightful way.

Rita R.
17 Day Bangkok, Cambodia & Vietnam, November 2023
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Our Tour Manager Steve was excellent throughout our two week tour. He was always accessible during the multiple changes of our venue from arrival/departures at airports, hotels, local transportation, etc. Upon our arrival at Siemreap he provided his 19 page pamphlet that emphasized our attention for protection of our carry ons, document security, safety awareness when on the streets and in crowds. It included a day to day itinerary of each location, schedules, times and expectations of the venue. It was very helpful and unique to any other Gate1 excursion we have been on.

Susan K.
18 Day Classic Thailand with Laos & Cambodia, November 2023
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It was absolutely fabulous!! Née was outstanding as a tour guide and made sure we got to see as much as possible of the country she was proud to show us. The accommodations, the food, the drivers were all wonderful. This was our 5th trip with Gate 1 and we recommend you to all fellow travelers. We have never been dissatisfied. Again, Née, is truly a treasure to your company and we can't say enough good things about her!!

Susan J.
18 Day Classic Thailand with Laos & Cambodia, November 2023
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I feel like the online review I just completed did not allow me/us to adequately express how amazing our tour manager, Suphannee (Nee), was in her management of our tour group to Bangkok, Laos, and Cambodia. We have done a number of other tours, including several with Gate 1, and two things tend to make or break a trip, the tour manager and our fellow travelers. From minute one of the trip, Nee impressed us with her unique combination of warmth, humor, intelligence, and organization. Our opinion of her only grew throughout the tour as we saw her deal with unexpected events (like a traveler with a twisted ankle) or a festival that she turned into a wonderful cultural experience. She also managed a wide range of personalities with an expert grace that built group cohesion. For example, when some quietly grumbled about the length of a bus ride, she explained to the group about all we would be missing if we flew between cities. In fact, as we reflect, it is those well conceived stops on the longer bus rides that helped to create memories we will always value. For example, stopping to see how indigo fabric was made in a small town and then eating at a restaurant that employed the older members of the community created a memory that will make the indigo pieces we purchased far more valuable. Among our four Gate 1 trips, Nee was by easily our best tour manager. She made it look like everything was running smoothly at all times. She was professional while being friendly to everyone in our group. Her organization and personal skills made our trip a huge success

Debra H.
15 Day Cambodia & Vietnam, November 2023
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I returned over 2 weeks ago from my trip to Viet Nam and Cambodia and that was an amazing experience! Our Tour Manager, Tran, was absolutely awesome! Tran anticipated our needs at every turn and provided us with frequent hand outs so we could quickly refer to the sheet to know what was upcoming which included local restaurants. It was a fast-paced trip so having that information nearby really helped to navigate the ever changing city/country. I always felt safe while traveling with Tran as he took copious time to explain the culture, city, food and overall highlight for every place we traveled. This was my third trip with Gate 1 in 11 months and this was also my best trip yet! A big part of it was due to Tran being truly the best at what he does which is organize, inform and safely take care of travelers. I left Hanoi with a longing to return and I will. Another plus was on one of the last ride on the coach Tran did a recap of our journey by recalling the activities starting with Phnom Penh and even that was special all due in part because we were still traveling so our memory was fully intact. Gate 1 and Tour Managers like Tran is what keeps me coming back. Thank you to all the Gate 1 Family globally....you all rock!

Ixchel C.
8 Day Essential Vietnam, November 2023
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Had a Wonderful trip. Steve is the best. He is very knowledgeable of the history, culture etc of his country Vietnam. He is professional, kind, approachable and reliable. He really took care of our group. I will recommend Essential Vietnam, Gate 1 Travel and of course our tour Guide Steve. The tour really showed us the essential in 7 days, very organized tour.

Maria S.
15 Day Cambodia & Vietnam, November 2023
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We just completed a two week Vietnam and Cambodia with Gate 1. The purpose of this note is to tell you how outstanding our tour guide - Victor was. He went over and above what's called for and attended to the needs of everyone in our group. There were many in our group that had completed several tours with Gate 1 but Victor was head and shoulders above every other tour guide. His total commitment, excellent communication skills, keen eye for detail, and above all his personality- smiling no matter what he is faced with. He was reassuring, calm and an absolute gentleman. We hope guides like him are rewarded well and kept for long by Gate1. This is the unanimous opinion of our group of 35 people!!! He made the tour so much more informative and pleasant. We thank him from the bottom of our heart.

Jana I.
11 Day Classic Malaysia & Singapore, November 2023
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The tour director, Jeffrey, was excellent! He was the glue that made the trip a wonderful experience. He was well informed about each area, well organized and helpful. He answered questions with a smile and was helpful making recommendations for each area. Jeffrey went out of his way to personally give a short walking tour of each new area to help us get our bearings. Jeffrey is personable and a definite asset to Gate 1.

Gail L.
17 Day Bangkok, Cambodia & Vietnam, November 2023
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My trip was extraordinary and is one for the books. This is my 2nd trip with Gate 1, and based upon my experience. I would be hard pressed to travel with anyone else. The itinerary was fantastic, each experience was fun, educational and memorable. I cannot say enough good things about our guides. Nee in Bangkok, Sronoh in Cambodia and lastly Duc in Cambodia and Vietnam were exceptional. Lastly, we were lucky enough to have a great group of fun, flexible and Travel loving people and that always is a relief. I am already missing them.. thanks for checking in, after I recover from this adventure, I will be watching the sales to book my next Gate 1 holiday!

Sabina S.
15 Day Cambodia & Vietnam, October 2023
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My overall feedback is that this was an excellent trip/tour. It featured a full itinerary that included the "must see" places. And coupled with the optional tours, it allowed exploration of not just the cities but we were able to see how the people really live and work. Moreover, the schedule was packed with little to no down time. All of the accommodations were centrally located and very clean. Several were rather elegant. Each breakfast was exceptional with both "western" choices and local food. I also liked the meals that were provided as part of the basic tour and as part of the add on optional tours. Some restaurants were off the beaten path so to speak, which is what I like. Local guides were competent; although, perhaps they tended to provide more information that we could assimilate. Sometimes less is more. The tour manager, Hai T was very good. He is friendly and personable and was always willing to help with routine day-to-day matters and any special requests. He was very organized and detail oriented. And he has a wealth of knowledge about the country and the places we visited. Although, I am not a shopper, based on what I observed from other tour members he provided good tips and where to shop and what percentage to bargain. He also prepared a very good guide-book that outlined the general schedule and provided a lot of other useful information on shops, restaurants and things to do along with some useful language tips. Finally, all of the transportation (bus and plane) was excellent.

David C.
17 Day Bangkok, Cambodia & Vietnam, October 2023
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This was our 4th trip with Gate 1. All of our tour managers have been wonderful, organized and caring. Tom, our tour guide for Cambodia and Vietnam was beyond exceptional. He created a booklet with each day's schedule as well recommendations for restaurants and things to do in your free time. He constantly delighted us with treats and surprises as well as humorous stories and information about Vietnam. He is the BEST!!

Joy K.
15 Day Cambodia & Vietnam, September 2023
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Amazing, one of the best trips. Our Trip Mgr Tran was informative, thoughtful, well organized and managed the personalities with grace. He went above and beyond, I would rate him exceptional.

Carol G.
15 Day Indonesia: Java & Bali, September 2023
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Eka was the most fabulous tour guide and host. Her level of knowledge about her country and her great sense of humor made the trip so memorable. I would highly recommend this trip on Gate 1 to all of my friends, I can't wait to go on the next 3 trips that I have scheduled with Gate 1.

Carol A.
15 Day Indonesia: Java & Bali, August 2023
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Thank you for checking back with me about the trip to Indonesia. It was wonderful! The small discovery size group was very harmonious. We were astounded to discover that everyone else on the tour had traveled with Gate 1 multiple times; we were the newbies. The tour guides were excellent, knowledgeable and personable. The itinerary was packed full, at times too full, would have liked some more down time - that being said, the experiences on the itinerary were quite expansive and culturally rich. The hotels and accommodations and dining were outstanding. What more can I say. Perhaps two more days on Bali and two days less on Java would be my only constructive feedback. Thank you for working with us in the planning as well as you did!!!

Roberta O.
11 Day Classic Malaysia & Singapore, August 2023
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Just want to say THANK YOU to our tour manager Shaukani for his outstanding job which is above and beyond tradigital tour manager's job. He was excellent in all aspects - helping people in the group with all thing they need. He was always friendly, helpful, with good sense of humor. His knowledge of Malaysia is exceptional. So, I got lucky to be part of the team he was a tour manager. I which him all the best! Thank you Shaukani (Shaun) for everything you've done for us and for me personally! You're the best!!! He was doing very hard job - dealing with the people different ages, personalities, etc. - trying to satisfy each individual requirements. And Shaun was good in this job!!! I will have a good memories of him for lifetime!

Simon S.
17 Day Bangkok, Cambodia & Vietnam, July 2023
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Our trip was amazing! Got home a few days ago and we are already doing our research to book with gate1 again for next year. I just have to say our tour manager Thang in Vietnam was A++++++ he went above and beyond what was expected of his job. Such a lovely guy with great personality. I could write a thesis on him and his great qualities. HE is the GEM of Vietnam. I have attached a few pictures. Thank you for booking us to the greatest adventure.

Lee H.
17 Day Bangkok, Cambodia & Vietnam, July 2023
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As with all our Gate 1 Tours we had a wonderful experience. The beauty, culture and history of the three countries we visited was amazing. More than anything our Tour Director for most of the tour Thang made it the the amazing experience it was. Like all Gate 1 Tour Directors, he was warm, knowledgeable and organized. But he went well above and beyond any Gate 1 guide we have had. He not only posted our schedule in the lobby of our hotel, he also handed out a personal copy of the schedule to each of us daily with suggestions that would help us in negotiating our way around on our own in each town. He also kept track of each and every one of us from the fastest to the slowest and made sure everyone's questions were answered. A truly amazing tour with an amazing tour director. Thank you.

Alice V.
17 Day Bangkok, Cambodia & Vietnam, April 2023
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I recently had the privilege of embarking on a mesmerizing journey from Bangkok, through Cambodia, and finally Vietnam. While I have been on several Gate 1 trips in the past, and take nothing away from the guides we have had, Tran was exceptional. From the moment we met Tran, it was evident that we were in the presence of a true master of his craft. Tran's passion for his country and its rich cultural heritage shone through every aspect of our tour. His deep knowledge of Vietnam's history, traditions, and hidden gems added an invaluable layer of depth and authenticity to our experience. Whether we were exploring bustling cities, serene rural landscapes, or ancient temples, Tran's insightful commentary transported us back in time, allowing us to fully appreciate the significance of each place we visited. One of the most impressive qualities of Tran was his remarkable ability to connect with people from diverse backgrounds. His warm and friendly demeanor instantly put us at ease, fostering a sense of camaraderie among the members of our tour group. Tran's fluency in multiple languages ensured that every participant felt included and understood throughout the journey. Tran's meticulous attention to detail was evident in every aspect of our tour. From the carefully curated itinerary that seamlessly blended must-visit attractions with off-the-beaten-path treasures, to the perfectly timed rest stops and delectable local culinary experiences, every moment was thoughtfully planned and executed. Tran's exceptional organizational skills ensured that we made the most of our time, never feeling rushed or overwhelmed. Beyond being an exceptional guide, Tran also possessed an uncanny ability to anticipate our needs and cater to our individual preferences. Whether it was accommodating dietary restrictions, suggesting personalized excursions, or providing insightful recommendations for souvenirs, Tran's dedication to ensuring our comfort and satisfaction was truly outstanding. Moreover, Tran's genuine care for the environment and commitment to responsible tourism left a lasting impression on our group. He consistently encouraged us to minimize our ecological footprint and showcased eco-friendly initiatives in the areas we visited. Tran's dedication to sustainable tourism was truly commendable, and it inspired us to be more conscious travelers ourselves. In conclusion, Tran's remarkable expertise, genuine passion, and unwavering dedication to delivering an exceptional travel experience made him an outstanding tour guide. Anyone planning a trip to Vietnam and wanting to embark on an unforgettable journey, I wholeheartedly recommend Tran as their guide. His professionalism, knowledge, and infectious enthusiasm will undoubtedly leave you with cherished memories of this beautiful country. Thank you, Gate 1 and Tran, for an extraordinary adventure that exceeded all expectations!

Bryan C.
17 Day Bangkok, Cambodia & Vietnam, April 2023
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We have been to many trips using Gate1 but Hai is the BEST TOUR GUIDE ever! My husband, friends, and I had a wonderful experience because of him. He is patient with all of us! He is very helpful! He is very well organized with all his notes and maps. He is very approachable and always willing to help and answer any questions! Hai is very friendly and always has a smile and love all his jokes! Love his singing voice too! He is very easy to understand enjoyed listening about his beloved country. Thank you Gate1 for hiring Hai. Will highly recommend this trip to friends! It was a very memorable experience that I will not forget ! Learned so much about Vietnam and it's culture! It's worth traveling 18 hours on the plane and changing hotels and flying from Thailand to Cambodia to Vietnam!

Edna H.
18 Day Classic Thailand with Laos & Cambodia, April 2023
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The 18-day trip to Thailand with Laos and Cambodia was wonderful. Your guide "Yo" is a treasure. She is the best guide of my long life, and I am well-traveled! She has deep knowledge of the places she showed us, and great organizational and people skills. I loved the stories of Thai gods and princesses she told us at Sukhothai and Ayutthaya. She kept us laughing with her great sense of humor. When faced with the daunting "meals on one's own", Yo provided us with directions to various restaurants, which we tried and found to be excellent. When my son suddenly decided to stay in Bangkok, Yo offered ideas as to how he might spend his extra time in Thailand, and arranged through Gate 1 to get a later flight for his return to the U.S.. The tour surpassed my expectations. The hotels were beautiful, their locations central, and their breakfasts delicious. We signed up for all the tours and some extra ones, all arranged by Gate 1, and they were all excellent, especially the river cruises which brought respite from the heat. Gate 1 attracts such nice people to its tours! We shared lots of laughs together, and shared our best photographs through Whatsapp. I am proud of many beautiful pictures (taken by others in my Thailand group 'Family') which I can show my friends. I have recommended Gate 1 to other prospective travelers for years, and will continue to do so! Thanks Gate 1 for your thoughtful and action-packed 18-day Thailand tour!

Judith D.
15 Day Cambodia & Vietnam, March 2023
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Dear Gate 1 our first experience with your group is when we recently traveled to Cambodia and Vietnam. It was an awesome experience filled history and events that we will long remember. Our tour guide, Steve was simply the best...outstanding in every way. I my humble opinion he is a 10+++. We traveled many times through out Europe with many different guides and NONE of them come close or measure up to Steve. This young man (Steve) has mastered the skill and ability to make things happen in a flawless way. Each day was a great experience as we enjoyed people and cultures of both Cambodia and Vietnam. Some the high lights were as follows: Angkor Wat; The Water Buffalo cart ride through the country to see the small farms; Boat ride on Tonle Dap Lake; Ho Chi Minh City (so, so big); The Mekong Delta; oh yes the Sampan ride, coconut candy; Thu Bon River; yes, cooking our lunch...what an experience; oh, oh yes the Cyclo ride through the streets...you got up close with all the motor bikes; Dragon boat ride on the perfume river; The crowing event...Halong Bay...so, so beautiful and awesome as well as a great lunch. The Hotels were 5 star...the food always mouth watering. Finally the tour of Hanoi...Thank you Gate 1 we will be going on more of your tours...overall rating 10++. We would like to go to Africa with you and have Steve Chang as our guide... lastly the trip was fantastic/fabulous but the "KEY" to this whole trip was Steve...we will remember his attention to every detail, his caring, kindness, love for his job and country and making feel special. Thank you again.

Alton J.
12 Day Classic Vietnam, March 2023
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My trip to Vietnam went really well. My family enjoyed it very much, and we would like to express our sincere gratitude to our tour manager Mr. Bee- not only he is extremely knowledgeable, he obviously loves his country and is very proud of it. Mr. Bee has excellent organization skills and the patient of a saint. Gate1 is lucky to have him. I would definitely recommend Gate1 Vietnam trip to my friends and family.

Chyi C.
12 Day Classic Vietnam, March 2023
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We completed the 12-day Vietnam tour and I just wanted to send some praise for our tour guide. Bee was amazing. He was able to not only help us navigate the aspects of the tour but give us great advice as to where to visit in our spare time and where we should eat, and even a glimpse into how the locals truly live. He was also very patient throughout the whole tour with everyone involved. We were some of the younger people on the tour (under 30), and he managed to appeal to us as well as the older generations. The trip was truly memorable, and Bee was a big factor in that!

Trevor S.
15 Day Cambodia & Vietnam, March 2023
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I just got back from another wonderful, informative and extremely well planned vacation. This time was Vietnam. I wanted to specifically make a comment regarding your tour guides. All the vacation that I have taken with your company are incredible, the tour guides that you pick not only know their country and are passionate about their individual country, at the same time, they make you feel like family. Tom, our tour guide in Vietnam was not an exception but, he went way further than what he needed to do to make us feel comfortable and resolved any inconvenience.. At the end of the vacation we were all a family, Tom, solve all problems, made extremely good suggestions , and make us feel extremely comfortable in a country where we didn't not know the language, and it was a little bit difficult since most people don't speak English. He's directions to locations, suggestions to restaurants, the shopping was extremely helpful. His advice helped us get things of us good quality and at extremely good price. I had an incident and Tom with out hesitation solved it. Thanks again and really, you need to congratulate Tom for a job well done.

Linda W.
17 Day Bangkok, Cambodia & Vietnam, February 2023
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I wanted to add some comments regarding our local guide in Cambodia and Tour Manager in Vietnam - Mr. Nivath, our guide in Cambodia, was delightful! He was extremely knowledgeable, passionate, funny and went above and beyond. His personal stories added a depth and understanding of the history and life in Cambodia and was greatly appreciated. Siem Reap was definitely a highlight of the trip! Khanh Nguyen (Kan), our guide in Vietnam, was excellent. His logistical skills of navigating with all 36 of us was evident. We appreciated his Vietnam Destination Information Booklet as it helped keep us all on time and informed. Kan's currency conversion guide was also a great help. Kan was very knowledgeable, patient and generous and we appreciated his local unexpected snacks. We enjoyed his stories, patience and humour. I would definitely recommend this trip to others - 17 days worked well and the balance of Bangkok, Siem Reap Cambodia and the majority of days in Vietnam was a good experience and pace for us.

Shannon S.
11 Day Classic Malaysia & Singapore, February 2023
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The trip was outstanding. The tour Managers Jeffrey and Deno were both exceptional 100 percent knowledgeable of their duties, the Drivers were very hospitable and had great knowledgeable about their route. The food was enjoyable, all tours were on point, the hotels were beautiful. I have no complaints all accolades . Thank you for a wonderful trip

Pamela M.
12 Day Classic Vietnam, February 2023
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Our trip to Vietnam was perfect! It starts with our tour guide Tom who was just the best of the best! He kept our group in a family mood, and that helped us to have a wonderful vacation. He knew everyone's name, and gave attention to everyone of us. Our group was a mixture of different backgrounds and nations- Vietnamese living in California, Polish and Hindu living in NY, and others. Not an easy task for anyone to keep the group together, I think. But, for Tom it was not a challenge at all. He was able to manage this difficult task with ease! His sense of humor and great artistic spirit was a huge plus! He sung songs for us, made a beautiful collage of pictures and videos so that we will never forget Vietnam! Good job Gate1 for having such a perfect employee!

Krystyna N.
18 Day Classic Thailand with Laos & Cambodia, January 2023
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Wonderful trip! Your tour manager "Ray" in Thailand was amazing! He made the trip so meaningful sharing his vast knowledge of the countries we went to, as well as an understanding of its people and customs. Many members of our tour group commented that he was the best tour manager they have ever had. I guess we got really lucky as this was our first Gate One trip! The trip went flawlessly and surpassed our expectations. We are usually independent travelers, but this sure was the way to see Thailand, Laos and Cambodia and all its experiences! If you have the opportunity, please share this with Ray.

Nancy F.
11 Day Classic Malaysia & Singapore, January 2023
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As always, my husband and I enjoyed Singapore and Malaysia. This is our 31st trip with Gate1! Each country had their unique beauty, customs and traditions to experience. Ruslim, our tour manager was superb and very well organized. He made our tour very enjoyable and safe.

Maria P.
15 Day Cambodia & Vietnam, December 2022
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I want to take a little extra time to share more information about our amazing trip to Vietnam and Cambodia! Our local guide, Sohpai, and our tour Director, Duc, were absolutely the best tour experience I've ever had! Duc. Especially went out of his way to accommodate my 82 year old father and made our experience in Vietnam a dream come true. I cannot express enough what a unique and compassionate soul Duc is. I hope that Gate 1 recognizes his exceptional service. For example, Duc helped my father go to the pharmacy after a small cut, gave him concern and helped bring cough drops for my partner who caught a cold. Duc really went above and beyond to help my family. Everyone on our tour thought he was amazing. I've included some of my favorite pictures from the trip, including a picture with Duc, that I will always cherish along with the friendship we built. Thank you for facilitating an amazing trip! And thank you for bringing us together with Duc. This truly was a once in a lifetime experience.

Emily T.
17 Day Bangkok, Cambodia & Vietnam, December 2022
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This was the best trip I have ever had and the tour guides especially, went above and beyond to make sure that the trip was successful. Lift is delightful, funny and entertaining. Buffalo, no words are good enough to describe him. He is a tour guides teacher with a wealth of knowledge, a great personality, entertaining, a good photographer, caring and I feel privileged to have had him be out tour guide.

Hazel L.
17 Day Bangkok, Cambodia & Vietnam, December 2022
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Both tour managers were excellent. Lift was great and had an infectious personality. Buffalo was the best tour manager I have ever had in all of my Gate One trips. He worked incredibly hard even helping with serving meals. He did a couple of excellent videos of our trip which he shared with the group. He even prepared a booklet with everything we needed to know including daily adventures and recommendations for restaurants in every city. Both tour managers are terrific assets to Gate One and I hope to see them again on another Gate One trip.

Robert S.
15 Day Cambodia & Vietnam, November 2022
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Dang - our tour guide was magnificent from beginning to end. His knowledge of the country was stellar, his ability to lead the tour- keep everyone on track and happy was excellent. His availability, energy, enthusiasm and going the extra mile was apparent every minute of every day. There was not one misstep during the 17 days - all because of Dang!!!! He was thoughtful and provided our group with many little touches that made the trip even more special. Vietnam could not have a more stellar or genuinely committed ambassador. In Cambodia the country tour person was Sang. Another stellar guide that knew the history and imparted it with interest joy and empathy. A lovely gentle man who loves what he does and made the trip. We are astonished that in 17 days there was not one single issue!!!!! No small feat given we were 37 strangers to start with - and a lot of tour logistics. It could not have been a better trip. Most people on the trip were booking more trips for next year on Gate 1, before they even got home. Dang and Sang are exemplary employees that both provided us with the trip of the lifetime. I cannot say enough about how skilled, genuine and lovely they are. RUN don't walk to take this tour and try and get Dang and Sang as the amazing tour leaders.

Arthur A.
16 Day Gems of Southeast Asia, October 2022
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Our recent Gems of Southeast Asia trip was the most extraordinary trip we've ever taken - and we have been committed travelers for years. Although the pace was a bit strenuous, we absolutely loved every aspect of the trip - the sights, activities, accommodations, and tons of information. I especially want to commend our guides - particularly tour manager Ukkrit or Steven, as he called himself for us. Ukkrit was amazing! He was organized, attentive, kind, unflappable, and extremely knowledgeable. We had a great group, and he got to know each of us individually - I really can't praise him highly enough. Our local guides, too, were exceptional and I learned so much! While we had some issues with Gate 1 at the front end, once we were on the trip it couldn't have been better. Many thanks - and we look forward to our next journey with you.

Deborah C.
17 Day Bangkok, Cambodia & Vietnam, February 2020
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We had a great time. All of our Gate 1 Guides were good and we enjoyed seeing and learning about Bangkok, Siem Reap and the country of Vietnam. We especially enjoyed Tran Nghia, the Gate 1 guide in Vietnam. He is wonderful.

Dave F. Minneapolis, MN
17 Day Bangkok, Cambodia & Vietnam, February 2020
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Enjoyed my trip to Bangkok, Cambodia & Vietnam. The tour managers were excellent guides. Kept us safe & gave history info & necessary information about the specific place we were staying.

Cristina A. Tyngsborough, MA
12 Day Classic Vietnam, December 2019
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Our trip was great and we all enjoyed it very much. The itinerary was well-planned, interesting and informative. What we liked most is the Tour Manager, Tho, because he's so kind, organized, detail-oriented, caring, good sense of humor and likable. He's the best Tour Manager we've ever had with Gate-1 or any other tours.

Shaun T. Cypress, CA
17 Day Bangkok, Cambodia & Vietnam, December 2019
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We just got home from our 17 day trip to Thailand, Cambodia and Vietnam and cannot stop raving about this experience! Gate 1, you did a sensational job of organizing and executing this trip! Everything we saw and did was planned meticulously and went off without a hitch. The itinerary was fabulous! The combination of big cities, countrysides and small villages gave us a good taste of each country. The included activities were all beyond fabulous and we learned so much. We also had free time to explore on our own which we enjoyed and for which we were well prepared. The food choices offered in all countries were wonderful and I tried things I had never had before . Vietnamese food is now a favorite of mine! The hotels were all lovely and conveniently located and the breakfasts at each one were incredible! We chose to do all of the offered optional tours and were ecstatic that we did! Every one of them was outstanding and varied and we loved all the experiences offered. What a trip!! 17 days flew and gave us memories to last a lifetime! Our group of 20 was the perfect size. We were different ages and backgrounds and got along so beautifully which added to the enjoyment of the trip. I’d like to particularly let you know how exceptional all our guides were. Each of them was extremely knowledgeable, organized, enthusiastic and well prepared. They all spoke English so well and were easily understood. I always felt well cared for and safe in every environment. Tuk met us at the airport in Thailand and started off our trip in such a wonderful way. She carefully guided us through so many amazing sights and made everything interesting, fascinating and enjoyable. I fell in love with Sarnak in Cambodia. What a personable, charming and bright young man! His stories, both personal and educational, added such depth to our understanding and compassion for Cambodia. He deserves special recognition! We spent the most time with Tho in Vietnam. I can’t say enough great things about him! He was amazing and we were fortunate to have him with us. Efficient, bright, caring and organized, he thought of everything to make our trip safe, interesting, educational and fun. His recommendations for our free time were so helpful. I was so pleased that he gave us written instructions and recommendations everyday because there was so much going on and having a piece of paper to refer to was extremely helpful. He was the tour guide for all the optional tours we went on and his knowledge and experience made each day extra special. Tho was an exceptional guide in every way! I guess you can see that we loved this magical trip! Thank you Gate 1 for the trip of a lifetime!

Beth & Sheldon W. New Rochelle, NY
18 Day Classic Thailand with Laos & Cambodia, December 2019
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I just wanted to reach out and say that Yo is the absolute best guide I’ve had out of 7 Gate 1 trips. She went above and beyond for everyone, and all of the little ‘extras’ and recommendations for free time were incredible. I’d go back on a tour to SE Asia just to have her as a guide again.

Lana B. Sylva, NC
15 Day Cambodia & Vietnam, November 2019
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The trip was absolutely wonderful! Our tour guide was so informative, my daughter who had been in Vietnam already for the past year learned so much information from him regarding the history and customs of this lovely country. He was most professional and patient with all questions and requests. The hotels were clean and conveniently located. The staff were so friendly and welcoming. The local tour guide for Cambodia was also a delight! We just had an absolutely relaxing and informative vacation.

Sheryl H. El Segundo, CA
15 Day Cambodia & Vietnam, November 2019
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The trip was absolutely amazing. Everything about the tour was fulfilling: Our FABULOUS tour guide, Buffalo, imparting his knowledge, humor, and sensitivity, addressing all our needs throughout the 12 days we were together - Our Cambodian guide, who enabled us to learn so much about the country and historic monuments, the above average hotel accommodations, comfortable travel vehicles, pace of the trip and all the unbelievable sights we were introduced to. So happy to travel with Gate 1.

Nola S. Pompton Lakes, NJ
17 Day Bangkok, Cambodia & Vietnam, September 2019
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The trip was great! We had a memorable experience. The 3 guides in each area of Bangkok, Cambodia and Vietnam were so helpful and informative. As we were in Vietnam the longest we want to sing the praises of Duc. He was fantastic. From helping us for our Vietnam visa to sharing his knowledge and insights of Vietnam, providing us tastings of Vietnamese food and experiencing unique aspects of Vietnamese culture, going into some of their homes and meeting the local people.

Doris B. Guam, Guatemala

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